Organized individual with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Overview
5
5
years of professional experience
Work History
Social Work Intern
Bristol Hospice
Fresno, CA
2022.07 - Current
Offered community resource guidance to clients to meet family needs for assistance.
Conducted outreach to local referral sources to build strong partnerships for supportive services.
Completed home wellness checks under licensed social worker supervision to verify client well-being in healthy and stable environment.
Explained medical care options to help families make informed healthcare decisions.
Assisted Social Workers with wellness checks and home visits to supervise separated families.
Attended meetings, conferences and training courses to advance professional knowledge of social work.
Team Lead-Environmental Service Technician
Clovis Community Medical Center
FRESNO, CA
2019.12 - Current
Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
Cleaned and disinfected patient exam rooms, surgery suites and common areas to promote sanitary treatment and services environment.
Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
Interacted with hospital staff, patients and families to demonstrate good customer service techniques.
Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
Documented and reported necessary facility and building repairs observed.
Assistant Store Manager
Fresno Grizzlies
Fresno, CA
2017.06 - 2019.09
Maintained positive customer relationships by responding quickly to customer service inquiries.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
Education
Bachelor of Science - Social Work
Fresno Pacific University
Fresno, CA
12.2022
Associate of Arts - Social Sciences
Fresno City College
Fresno, CA
12.2019
Skills
Guest Service and Support
CDC Sanitation Guidelines
Guest Satisfaction
COVID-19 Safety Procedures
Team Support and Collaboration
Strong Communication and Interpersonal Skills
Excellent Written and Verbal Communication
Policy and Procedure Adherence
Computer Proficiency and Microsoft Office
Affiliations
National Association of Social Workers
Timeline
Social Work Intern
Bristol Hospice
2022.07 - Current
Team Lead-Environmental Service Technician
Clovis Community Medical Center
2019.12 - Current
Assistant Store Manager
Fresno Grizzlies
2017.06 - 2019.09
Bachelor of Science - Social Work
Fresno Pacific University
Associate of Arts - Social Sciences
Fresno City College
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