Christopher Campos
Fontana,CA
Summary
Seasoned Operations Manager with 13 years of experience applying exceptional planning and problem-solving skills toward enhancing business plans and day-to-day operations. Driven and resilient in developing teams while improving processes and increasing productivity. I bring an understanding of industry trends to stay ahead of changes that are happening and to adapt to new demands. I am bilingual in english and spanish with excellent communication skills. I have a unique talent for spotting areas in need of improvement and implementing changes with strategic approach using data to back and support my decisions.
Overview
10
10
years of professional experience
Work History
Core Operations Manager
Razor Group
12.2023 - Current
- Managed day to day operations for both inbound and outbound.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Analyzed and report on KPI metrics to senior management and suggest optimal improvements.
- Trained and guided team members to maintain high productivity and performance metrics.
- Conduct bi-annual cycle counts while achieving over 99% inventory accuracy.
- Mentor and train employees to achieve their goals and highest potential to become future leaders on the team and or in businesses alike.
- Leads safety committee meetings and conduct safety audits to ensure that we remain compliant with OSHA standards and other regulations as well point out near misses and to take the appropriate steps to avoid any work place injury.
Special Services DC Manager
United Legwear & Apparel
10.2022 - 11.2023
- Led 100+ employees across two shifts in our special services and value-added services department.
- Managed operations for 40+ retail and wholesale accounts.
- Developed and implemented SOPs and training guides to standardize processes and boost throughput.
- Partnered and worked with engineering teams to streamline special service workflows and increase efficiency.
- Labor forecasting and budget management for each quarter and fiscal year based on demand.
- Responsible for payroll review and approval for multiple teams.
Independent Business Consultant
Standards Employment
03.2015 - 10.2022
- Developed operational strategies for new start up businesses to grow and scale.
- Consultant for startup businesses in areas of marketing, logistics, safety, SOP's and training.
- Collected, arranged, and input information into database system.
- Developed effective improvement plans in alignment with goals and specifications.
- Developed KPI reporting to scale operations and efficiency.
- Vendor relationships and contract negotiations to get the best rates and contracts between employer and customer.
- Established logistics and transportation needs to get goods delivered on time.
- Work side by side with company HR's to implement and developed specific SOP's that fit there business model.
- Train staff and leadership on implemented processes to achieve the best outcomes.
- Suggested and worked with many different systems including but not limited to WMS's, employee reporting, data pull and reporting such as Power Bi, Tableau, NetSuite and more.
Education
Associate of Arts - Business Administration, Human Resources
University of Phoenix
Online10.2019
Skills
- Warehouse Management
- Inventory Control
- Order Fulfillment
- Cross-Functional Leadership
- KPI Development and reporting
- Operational Efficiency
- Safety & Compliance
- Vendor Relations
- SOP Development
- Labor Forecasting
- Training & Coaching
- ERP Systems
Education Certifications
University of Phoenix, Associate of Arts, Business Administration, Human Resources, Certified Forklift Operator (Class 4, Class 5)
Skills Qualifications
Warehouse Management, Inventory Control, Order Fulfillment, Cross-Functional Leadership, KPI Development, Operational Efficiency, Safety & Compliance, Vendor Relations, SOP Development, Client Retention, Labor Forecasting, Training & Coaching, Shipstation, Exenta, Microsoft Office Suite, Slack, Trello, Google Suite, Asana, ERP Systems, NetSuite, DSI, Zebra Printers/Scanners, Amazon FBA, Stitch Labs, Detail-Oriented, Resilient, Team-Driven, Adaptable in Fast-Paced Environments, Problem Solver
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Core Operations Manager
Razor Group
12.2023 - Current
Special Services DC Manager
United Legwear & Apparel
10.2022 - 11.2023
Independent Business Consultant
Standards Employment
03.2015 - 10.2022
Associate of Arts - Business Administration, Human Resources
University of Phoenix
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