Christopher Campos
Bellmore,USA
Summary
Results-driven collections professional with extensive experience in managing overdue accounts and implementing effective collection strategies. Proven track record of significantly reducing delinquency rates through strategic communication and negotiation techniques, while fostering collaboration and adaptability within teams to meet evolving challenges. Solid background in customer service has cultivated a diligent approach to efficiently resolving inquiries and maintaining high satisfaction rates. Strong communication and problem-solving skills enhance the overall customer experience, ensuring both client retention and organizational success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Collections Specialist
ALLIED ACCOUNT SERVICES
06.2024 - Current
- -Collect debts from various places/people and companies.
- -Used software's such as Livevox, Microsoft Word/Office/Teams
Customer Service Representative
Apple Air Heating, Cooling, and Electric
02.2024 - 05.2024
- Book appointments collected payments
- Customer support
- Help manage customer accounts
- Set up memberships
- Used software's such as ServiceTitan Microsoft 365 Microsoft team excel etc
Driver/Dispatcher
Edible Arrangements
10.2023 - 03.2024
- Coordinated drivers.
- Data entry.
- Made deliveries in a timely manner.
Delivery Driver
KeyBridge LLC
05.2023 - 10.2023
- Delivered packages efficiently, ensuring timely arrival to customers.
Collections Specialist
Sunrise credit services
04.2022 - 12.2022
- Customer Support
- Managed collections processes to reduce account delinquencies and maintain cash flow.
On call janitor
Brookside High School
02.2020 - 05.2020
- Operated cleaning equipment including floor buffers and vacuum cleaners for efficient facility maintenance.
- Maintained cleanliness of classrooms, hallways, and restrooms to ensure a safe learning environment.
Education
Certification - Auto Body & Motive
Eastern Suffolk BOCES
Islip, NY01.2019
High school or equivalent - undefined
Wellington C Mepham High School
Bellmore, NY01.2018
Skills
- Customer service expertise
- HVAC systems expertise
- Logistics and delivery expertise
- Digital tools and Technologies
- Office management
- Data entry
- Accounts receivable management
- Client account oversight
- Transaction management
- Appointment management
Certification
- Driver's License
- CPR Certification
Languages
English - Fluent
Spanish - Fluent
Timeline
Collections Specialist
ALLIED ACCOUNT SERVICES
06.2024 - Current
Customer Service Representative
Apple Air Heating, Cooling, and Electric
02.2024 - 05.2024
Driver/Dispatcher
Edible Arrangements
10.2023 - 03.2024
Delivery Driver
KeyBridge LLC
05.2023 - 10.2023
Collections Specialist
Sunrise credit services
04.2022 - 12.2022
On call janitor
Brookside High School
02.2020 - 05.2020
High school or equivalent - undefined
Wellington C Mepham High School
Certification - Auto Body & Motive
Eastern Suffolk BOCES