Christopher Capitao

-Repair and install parts

-Diagnose costumer concerns

-Manage and prioritize tasks to be completed in a timely fashion

-Verify motorcycles are safe and customer concerns are addressed.

-Deliver motorcycles to the customers house

-Assist technicians to complete tasks if needed

-Make sure technicians have the correct parts they need to complete the job

-Manage shop inventory

-Schedule pick-ups and drop-offs of customer motorcycles

-Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

-Managed inventory control, cash control, and store opening and closing procedures.

-Supervised guests at front counter, answering questions regarding products.

-Approved regular payroll submissions for employees.