Energetic professional pursuing a position focused on communication, creativity, and passion for people. The natural ability to build relationships has been essential in creating successful experiences. Eager to further develop these skill sets, especially motivated to learn.
Overview
8
8
years of professional experience
Work History
Recruitment Lead
Express Employment Professionals
12.2022 - Current
Full cycle recruiting.
Mentored junior recruiters, providing guidance for professional development opportunities within team.
Assess recruitment metrics and identify trends for improvement in processes, strategies, overall performance and turnover.
Ensure compliance with federal, state, and local employment laws during all stages of hiring process.
Developed recruiting strategies and organized events, fostering connections with qualified candidates and potential clients.
Managed high-volume requisitions while consistently meeting deadlines.
Developed strong relationships with clients and hiring managers, building business while understanding requirements and expectations.
Recruitment and Community Relations Coordinator
WebstaurantStore
12.2021 - 12.2022
Full cycle recruiting
Created internal and external job postings that accurately reflected position description and requirements.
Operated applicant tracking and candidate management systems, maintaining pools of qualified candidates.
Coordinated schedules to arrange management interviews and meetings.
Facilitate new hire orientation and partner with Training and Development to create training schedules.
Partnered with operations senior leadership to maintain turnover rate of under 3%
Managed communication and marketing channels, including social media.
Developed and monitored employee recognition programs.
Developed and executed quarterly rolling calendar of events.
Coordinated community engagement by organizing and executing successful events, volunteer opportunities, promoting company collaboration and awareness.
Client Coordinator
Manpower
01.2019 - 12.2021
Full cycle recruiting
Maintained documentation of all client interactions, allowing for seamless handoffs between team members when necessary.
Established long-term relationships with clients by consistently addressing concerns and providing personalized solutions.
Served as primary point of contact for client, managing expectations and ensuring streamlined communication throughout project lifecycles.
Provided administrative support for team and client, while managing high volume employment inquiries.
Consistently met or exceeded hiring targets and employee retention rates through proactive relationship-building efforts.
Provided leadership, guidance and support to 300+ employees.
Facilitate training, policy & procedure and safety orientations.
Payroll assistant for client and co-suppliers (5 staffing agencies).
Store Manager
Steve Madden
05.2016 - 07.2019
Managed store employees successfully creating top performing teams through hands on leadership, achieving monthly and yearly highest increase within company.
Consistently maintained top 3 individual sales within district.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Conducted regular performance reviews for team members, providing improvement strategies and development for growth opportunities.
Maintained communication with corporate headquarters, sharing pertinent information about store performance and product effectiveness.
Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Recruited, hired, and trained all new hires.
Conducted business analysis for plan of actions, tracked trends for profitability through measurable sales metrics.
Managed and accountable for overall Operations, Sales, Visual Merchandising, Human Resources, Logistics and Customer Service.
Accounts Receivable Associate at Express Employment Professionals/Fort Smith Restaurant SupplyAccounts Receivable Associate at Express Employment Professionals/Fort Smith Restaurant Supply