Christopher Carico
San Jose,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Server/Supervisor
San Jose Country Club
11.2018 - Current
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
- Championed continuous improvement efforts within the organization by promoting best practices for processes, tools, or technologies.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Achieved results by working with staff to meet established targets.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Mentored newly hired employees on operating equipment and safety.
- Conducted routine inspections to check quality and compliance with established specifications.
- Solicited customer feedback to identify and improve on areas of weakness.
- Frequently inspected production area to verify proper equipment operation.
- Gathered, organized and input information into digital database.
Education
High School Diploma -
Mountain View High School
Mountain View, CA06.2017
Skills
- POS Inventory System Operation
- Order Preparation
- Billing and Payment Processing
- Inventory Control Processes
- Task Delegation
- Train Employees
- Mission Execution
- Patron Experiences
- Exhibit Knowledge
- Server Improvements
- Welcoming Customers
- Server Management
- Dining Room Management
- Production Preparation
- Disciplinary Action
- Operational Efficiency
- Restocking Items
- Table Setting
- Safe Work Practices
- Proper Storage Procedures
Timeline
Server/Supervisor
San Jose Country Club
11.2018 - Current
High School Diploma -
Mountain View High School