Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher Carlson

Englewood,OH

Summary

Proven leader in quality assurance and operational excellence, adept at enhancing customer satisfaction and streamlining processes at Central Transport. Skilled in quality risk assessment and fostering ethical behavior, I've driven significant improvements in product inspection and quality metrics tracking. Expertise in cross-departmental collaboration ensures seamless operations and optimal stock levels, showcasing a strong blend of technical and interpersonal skills.

Overview

11
11
years of professional experience

Work History

Quality Loader

Central Transport
Vandalia, OH
08.2022 - Current

Quality control on outbound trailers, including: checking weights to ensure a balanced safe load, using load bard and decks to stack above hazardous materials and liquids to gain a higher load factor, bracing freight (especially on the tail of the trailer) to ensure that product made it to the next destination in good condition, and closing out trailers with closeout pictures and seals.

Department Manager

Walmart
Huber Heights, OH
02.2019 - 09.2022
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Communicated with managers of other departments to maintain transparency.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.

Department Manager

Bed Bath And Beyond
Huber Heights, OH
12.2012 - 01.2019
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Communicated with managers of other departments to maintain transparency.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.

Education

High School Diploma - General Studies

Northmont High School
Clayton, OH
05.2002

Skills

  • Quality Risk Assessment
  • Quality Assurance Techniques
  • Quality control tools
  • Operational Excellence
  • Ethical behavior
  • Product Inspection
  • Quality metrics tracking

Timeline

Quality Loader

Central Transport
08.2022 - Current

Department Manager

Walmart
02.2019 - 09.2022

Department Manager

Bed Bath And Beyond
12.2012 - 01.2019

High School Diploma - General Studies

Northmont High School
Christopher Carlson