Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher Carper

Berlin,MD

Summary

Accomplished Sales Account Manager with a proven track record at CA Ferolie, adept at client relationship building and sales strategy development. Excelled in boosting sales revenue through strategic account development and lead prospecting. Known for enhancing customer satisfaction and loyalty by implementing efficient processes and fostering strong, personalized client support. Skilled in territory management and team leadership.

Sales professional with proven track record in managing client accounts and driving revenue. Known for strong collaboration skills and consistently achieving results in dynamic environments. Expertise in sales strategies, client relationship management, and negotiation.


Overview

31
31
years of professional experience

Work History

Sales Account Manager

CA Ferolie
05.2024 - Current
  • Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
  • Increased sales revenue by identifying and pursuing new business opportunities.
  • Negotiated prices, terms of sale and service agreements.
  • Built client relationships by acting as liaison between customer service and sales teams.
  • Anticipated clients' needs by staying in touch on regular basis.
  • Achieved higher client satisfaction ratings through consistent communication and problem resolution.
  • Developed and maintained long-term relationships with key clients for sustained growth.
  • Organized joint sales calls with current customers and outside vendors.
  • Contacted regular and prospective customers to explain product features and solicit orders.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.

Sales Account Manager - VP

Integrity Food Marketing
10.2017 - 04.2024
  • Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
  • Increased sales revenue by identifying and pursuing new business opportunities.
  • Negotiated prices, terms of sale and service agreements.
  • Built client relationships by acting as liaison between customer service and sales teams.
  • Developed and maintained long-term relationships with key clients for sustained growth.
  • Achieved higher client satisfaction ratings through consistent communication and problem resolution.
  • Anticipated clients' needs by staying in touch on regular basis.

Owner/Partner

Eisman Gleit Four Star Brokerage LLC
10.2001 - 09.2017
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Established foundational processes for business operations.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.

Owner/Partner Account Manager

Four Star Brokerage, Inc.
10.1993 - 04.2001
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
  • Enhanced company's market position by identifying and pursuing new business opportunities.

Education

No Degree - General Studies

The Community College of Baltimore County
Catonsville, MD

High School Diploma -

Catonsville High School
Catonsville, MD
06-1974

Skills

  • Client relationship building
  • Sales strategy development
  • Lead prospecting
  • Customer-oriented
  • Territory management
  • Account development

Timeline

Sales Account Manager

CA Ferolie
05.2024 - Current

Sales Account Manager - VP

Integrity Food Marketing
10.2017 - 04.2024

Owner/Partner

Eisman Gleit Four Star Brokerage LLC
10.2001 - 09.2017

Owner/Partner Account Manager

Four Star Brokerage, Inc.
10.1993 - 04.2001

No Degree - General Studies

The Community College of Baltimore County

High School Diploma -

Catonsville High School
Christopher Carper