Hi, I’m
Christopher Carr
Kings Park,NY
Summary
Experienced Quality Improvement Coordinator offering a 6 year career history of successfully creating and implementing improvement plans for policies, plans and guidelines. Highly accurate, productive and goal-driven with excellent skills in verbal and written communication, decision making and resource coordination.
Overview
22
years of professional experience
1
Certification
Work History
New Alternatives For Children
Quality Improvement Specialist
09.2018 - 01.2024
Job overview
- Implemented technical expertise and coordination for a multitude of programs
- Improved health plans & key performance indicators related to OFCS guidelines with the leadership team, identifying gaps in performance as well as regulatory & legislative interpretation
- Effectively collaborated with five different department directors and staff by performing qualitative & quantitative analysis
- Managed & facilitated the implementation of staff & department performance improvement activities that lead to a positive & measurable impact on process and outcomes measures
- Provided support to the QI Director to track, monitor, report, & trend performance related to planning, development & operations of the Compliance program
- Participated in regulatory audit preparedness and maintained activities, including preparing reports, narratives, graphs as needed for external audits and surveys related to specific topic areas.
- Analyzed data from various sources to identify trends and patterns related to product defects, enabling targeted improvements in manufacturing processes.
New Alternatives For Children
Bridges to Health (B2H) Waiver Service Provider Supervisor
04.2016 - 09.2018
Job overview
- Ensured safety of children in foster care by closely managing service providers
- Catered children needs in foster care by promoting positive engagement skills & relationship building
- Planned realistic services and achievable goals for children & families, working as a Devoted team member with the HCI
- Identified processes & systems to track requirements and optimize compliance in an efficient and effective manner
- Worked closely with QI to identify areas of concern & timely providing remedial actions
- Regularly supervised 25-30 assigned WSPs working with families & foster or adoptive children with developmental delays, serious emotional disturbance, or medical fragility
- Succeeded in providing immediate support, guidance, & direction in de-escalating crisis situations
- Recruited, interviewed, trained and processed employees for the B2H program.
SCO Family of Services
Bridges to Health (B2H) Waiver Service Provider Manager
10.2010 - 04.2016
Job overview
- Managed over 40 Waiver Service Providers(WSP), ensuring that the client is receiving an efficient & effective detailed service plan, Individual goals, & intervention strategies that will allow the client to excel
- Collaborated with WSP clients on the basis of abilities and qualifications
- Documented WSP activities related to B2H services and bill claims for service provision
- Monitored detailed service plans completed by WSP to validate the intervention strategies and reinforce goals.
- Collaborated with multidisciplinary teams of healthcare professionals to develop comprehensive support strategies for each client''s unique requirements.
SCO Family of Services
Waiver HCBS: Individualized Care Coordinator
10.2008 - 10.2010
Job overview
- Provided 24 hour on call telephone crisis intervention, referrals, and information to clients and service providers
- Advocated for families and acted as a liaison with government, community, and other healthcare organizations to promote & sustain their clinical, fiscal, psycho-social stability
- Provided leadership to the Care Team by planning & implementing evidence based interventions designed to enhance their quality of life to the greatest extent possible
- Regularized the mental health of enrolled families through assessment, treatment, teaching and the provision of psychotherapy.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Candlewood Middle School
Paraprofessional
09.2006 - 10.2008
Job overview
- Taught social and academic skills to grades 6,7, & 8
- Participated with re-evaluation meetings with parents & counselors
- Served as a vocational counselor in Career Connections program.
AHRC
Teacher Aide
07.2002 - 04.2006
Job overview
- Instructed children aged between 7-16 in ABA; tutored children in Edmark reading skills
- Shared classroom activities with teacher; assisted children in developing hygiene skills.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Education
Hofstra UniversityHempstead
Master of Science in Education Counseling
05.2003
State University of New York at Stony Brook
Bachelor of Arts in Psychology
05.2001
Skills
- Articulate & Well-versed
- Operational knowledge of Foster Care
- Exceptional Counselor
- Detail Oriented
- Results Driven
- Organized & Multitasking
- Professional & Warm Personality
- Strong Leadership Skills
- Microsoft Office
- Word & Excel
Certification
- 03/01/11, Board Certified Life Coach through International Coach Federation (ICF)
- 09/01/03, New York State Provisional Certification in School Counseling, K-12
- 12/01/07, New Jersey State Standard Certification in School Counseling, K-12
Activities
- Chi Sigma Iota Counseling Honor Society
- Life Purpose Institute
- Western Suffolk Counselor’s Association
- International Coach Federation
Personal Information
Title: Quality Improvement Specialist
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Supervised team of 40 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved exceptional results by completing reviews and reports with accuracy and efficiency.
Timeline
Quality Improvement Specialist
New Alternatives For Children
09.2018 - 01.2024
Bridges to Health (B2H) Waiver Service Provider Supervisor
New Alternatives For Children
04.2016 - 09.2018
Bridges to Health (B2H) Waiver Service Provider Manager
SCO Family of Services
10.2010 - 04.2016
Waiver HCBS: Individualized Care Coordinator
SCO Family of Services
10.2008 - 10.2010
Paraprofessional
Candlewood Middle School
09.2006 - 10.2008
Teacher Aide
AHRC
07.2002 - 04.2006
Hofstra University
Master of Science in Education Counseling
State University of New York at Stony Brook
Bachelor of Arts in Psychology
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