Christopher Carroll
Houston,TX
Summary
Accomplished Deputy Director of Operations at City of Houston-Parks and Recreation Department, adept in Operations and Scheduling Management. Spearheaded strategic initiatives, enhancing operational efficiency by streamlining processes, and led teams to exceed organizational goals. Expert in fostering stakeholder relationships and driving regulatory compliance, significantly improving project delivery and stakeholder satisfaction.
Overview
11
11
years of professional experience
Work History
Deputy Director of Park Maintenance Operations
City of Houston-Parks and Recreation Department
03.2023 - 09.2024
- Spearheaded change management initiatives, effectively communicating new procedures and expectations to all stakeholders involved in the transition process.
- Collaborated with senior leadership to develop strategic plans for organizational growth and development.
- Developed crisis management plans in collaboration with senior leadership, enabling swift response times during critical situations.
- Ensured regulatory compliance within all aspects of operations, mitigating potential risks, and maintaining a strong reputation in the industry.
- Enhanced operational efficiency by streamlining processes and implementing best practices in daily operations.
Division Green Space Manager
City of Houston-Parks and Recreation
09.2018 - 03.2023
- Identified areas of improvement in operational workflows to better align resources with organizational goals.
- Developed strong team dynamics through regular communication, collaboration, and goal-setting initiatives.
- Reduced costs by identifying inefficiencies and implementing cost-saving measures across the division.
- Controlled costs by streamlining operations and reducing waste.
- Supervised daily planning, coordination and administration for division operations.
- Increased division efficiency by streamlining processes and implementing new management strategies.
SR Superintendent of Park and Trail Operations
City of Houston-Parks and Recreation
05.2013 - 03.2018
- Established strong relationships with vendors, negotiating favorable terms for materials and services while maintaining high-quality results.
- Collaborated closely with cross-functional teams including architects, engineers, designers to ensure alignment of project visions and seamless execution.
- Facilitated smooth transitions between project phases, ensuring seamless handoffs and minimal downtime.
- Increased client satisfaction by maintaining open communication channels and addressing concerns promptly.
- Ensured timely completion of projects through diligent oversight and effective coordination with subcontractors.
- Negotiated contract terms with clients that were mutually beneficial while safeguarding both parties'' interests throughout the course of each engagement successfully.
Education
Gender Studies Did Not Finish
Lone Star College
Houston, TXAssociate of Applied Science - Park And GreenSpace Operational Management
Parks And Recreation Maintenance Management School
Wheeling, WV02.2018
High School Diploma -
Sam Houston High School
Houston, TX10.1987
Skills
Operations Management
Scheduling Management
Logistics Management
Workforce Planning
Timeline
Deputy Director of Park Maintenance Operations
City of Houston-Parks and Recreation Department
03.2023 - 09.2024
Division Green Space Manager
City of Houston-Parks and Recreation
09.2018 - 03.2023
SR Superintendent of Park and Trail Operations
City of Houston-Parks and Recreation
05.2013 - 03.2018
Gender Studies Did Not Finish
Lone Star College
Associate of Applied Science - Park And GreenSpace Operational Management
Parks And Recreation Maintenance Management School
High School Diploma -
Sam Houston High School
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