Summary
Overview
Work History
Education
Skills
Certification
Timeline
ProjectManager
Christopher Carter

Christopher Carter

Hays,NC

Summary

Dynamic Project Manager with a proven track record at Lowes Companies Inc., excelling in project planning and scheduling. Adept at enhancing team communication and customer satisfaction, leveraging expertise in all dealer software. Recognized for implementing process improvements that streamlined operations, ensuring timely project completions and fostering strong client relationships. I n short I work well with clients online and face to face, I am a natural problem solver and I show up for what is expected of me. Customer satisfaction and my employing companies interest are my top priorities.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Project Manager

Lowes Companies Inc.
08.2022 - 03.2025
  • Assisted in project planning and scheduling tasks effectively.
  • Supported team communication through regular updates and status reports.
  • Coordinated project documentation to ensure accuracy and accessibility.
  • Helped track project milestones, contributing to timely completions.
  • Worked directly with customers, builders and local government offices for permit planning.

Service Advisor

Hickory Toyota
09.2021 - 08.2022
  • Assisted customers with service inquiries, ensuring clarity and satisfaction throughout the process.
  • Coordinated service appointments, optimizing workflow and minimizing wait times for clients.
  • Communicated effectively with technicians to relay customer concerns and ensure accurate service execution.
  • Evaluated customer feedback to identify areas for improvement in service delivery and client experience.
  • Customer satisfaction always job one.

Automotive Service Advisor

Classic Toyota
09.2016 - 09.2021
  • Assisted customers in diagnosing vehicle issues and recommending appropriate services.
  • Coordinated service schedules, ensuring timely completion of repairs and customer follow-up.
  • Engaged with technicians to relay customer concerns, enhancing communication and service accuracy.
  • Educated clients on maintenance plans and service options to improve vehicle performance and longevity.
  • Managed customer inquiries and complaints, striving for resolution to enhance satisfaction levels.
  • Documented service orders accurately in the management system, maintaining thorough records for future reference.
  • Implemented process improvements that streamlined service operations, reducing wait times for customers.

Education

High School Diploma -

East Wilkes High School
Ronda, NC

Skills

  • Project management
  • Project planning
  • Project planning and development
  • Project scheduling
  • Inventory, sales and finance platforms
  • Dealer marketing systems, customer relationship management systems, finance systems and marketing systems
  • CDK Global software, Reynolds & Reynolds software, Dealertrack software and V-Auto software
  • Microsoft excel and outlook

Certification

  • Licensed North Carolina Notary
  • Licensed North Carolina Real Estate agent

Timeline

Project Manager

Lowes Companies Inc.
08.2022 - 03.2025

Service Advisor

Hickory Toyota
09.2021 - 08.2022

Automotive Service Advisor

Classic Toyota
09.2016 - 09.2021

High School Diploma -

East Wilkes High School

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