Aaliyah Syms
Philadelphia,PA
Summary
Identified and pursued initiatives to enhance patient care and optimize operational processes in a respected healthcare setting.
Achieved seamless daily operations by fostering teamwork and collaboration. Enhanced team efficiency through proactive communication and prompt issue resolution. Delivered consistent support and positive outcomes through a proven track record of reliability and adaptability.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager
Kentucky Fried Chicken
Philadelphia, PA
08.2019 - Current
- Facilitated efficient and friendly customer interactions to enhance overall satisfaction.
- Managed accurate processing of cash and card transactions to ensure financial integrity.
- Monitored and maintained cleanliness while implementing food safety standards to promote a hygienic environment.
- Demonstrated efficiency and teamwork in high-stress environments.
- Cultivated effective communication and multitasking abilities to enhance team collaboration.
Phlebotomist
Phlebotomy Training Specialist
King of Prussia, PA
- 01.2026
- Perform 6 or more venipunctures per class on diverse patient populations.
- Collect blood cultures using sterile techniques.
- Conduct capillary punctures while minimizing patient discomfort.
- Label and process specimens for various departments.
- Maintain compliance with infection control and CLIA regulations.
Dental Assistant
Tooth Bud Pediatric Dentist
Philadelphia, PA
05.2024 - 08.2024
- Collaborated with pediatric dentist to ensure efficient execution of exams, cleanings, and minor dental procedures.
- Executed preparation of treatment rooms and performed sterilization of instruments, adhering to established infection control procedures.
- Guided pediatric patients into optimal positions and provided comfort to ease anxiety during medical interventions.
- Managed patient record accuracy and contributed to efficient charting practices.
- Executed dental x-ray operations and engaged in patient education initiatives under the guidance of supervising professionals.
- Implemented and monitored standards for cleanliness, organization, and safety in clinical environments to ensure compliance and patient well-being.
- Achieved improved workflow efficiency by leveraging Microsoft Office applications for project documentation and communication. Enhanced team collaboration through the effective use of shared resources and templates. Delivered high-quality presentations and reports that met project objectives.
- Achieved streamlined data reporting through effective use of Excel. Enhanced project visibility by implementing Excel-based tracking systems. Improved decision-making processes by organizing and analyzing data efficiently.
- Facilitated patient phone call interactions, addressing concerns and providing necessary information promptly.
Hostess / Busser
California pizza kitchen
King of Prussia, PA
02.2022 - 01.2024
- Facilitated guest arrivals by greeting and seating them with professionalism and warmth.
- Supported operations by ensuring cleanliness and organization of dining space.
- Assisted in server management to enhance service efficiency and responsiveness.
- Ensured high standards of customer service through diligent attention to detail.
Education
Bachelor of Arts - Biology
Chestnut Hill college
Philadelphia, PA08.2024
High School Diploma -
Imhotep institute charter high school
Philadelphia, PA06.2020
Skills
- Problem-solving
- Computer skills
- Relationship building
- Adaptability and flexibility
- Venipuncture
- Patient care
- Specimen handling
- Blood collection techniques
- Infection control
- Treatment room setup
- Equipment sterilization
- Sterilization techniques
- Professionalism and etiquette
Certification
- Phlebotomy Training Specialist, KOP PA 1/12/26-2/17/26
- BLS/CPR Certification-American heart Association
Timeline
Dental Assistant
Tooth Bud Pediatric Dentist
05.2024 - 08.2024
Hostess / Busser
California pizza kitchen
02.2022 - 01.2024
Assistant Manager
Kentucky Fried Chicken
08.2019 - Current
Phlebotomist
Phlebotomy Training Specialist
- 01.2026
Bachelor of Arts - Biology
Chestnut Hill college
High School Diploma -
Imhotep institute charter high school