Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Christopher Cassetti

Christopher Cassetti

Summary

Dynamic sales leader with a proven track record of building, training, and leading high-performing teams to exceed ambitious goals. Ranked #1 nationwide out of 1,500+ sales representatives with Verizon Fios for metrics and production, demonstrating a consistent ability to deliver top-tier results. Experienced in managing multiple sales territories while driving daily sales growth through strategic customer qualification, clear communication, and strong relationship management. Skilled in recruiting, interviewing, onboarding, and mentoring new talent, with a focus on developing individuals into confident, results-oriented sales professionals. Known for cultivating and sustaining a high-energy, competitive culture that inspires peak performance and team accountability. Recognized as a motivational leader who thrives in fast-paced, goal-driven environments while maintaining a sharp focus on long-term growth and organizational success.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Advanced Axis INC
02.2024 - Current
  • Led recruitment efforts by conducting 2-3 interviews daily, hiring, and onboarding to build a high-performing sales team.
  • Cultivated and sustained a high-energy, competitive sales culture to drive performance and results.
  • Trained and mentored new sales representatives, ensuring strong performance and consistent achievement of key metrics.
  • Developed a streamlined training system to improve efficiency and consistency for managers.
  • Assisted in daily operations, ensuring processes aligned with company standards.

Client Account Manager

Advanced Axis INC
06.2023 - 06.2024
  • Managed 2–3 sales territories, qualified customers for Verizon Fios services, and consistently closed 2–3 sales per day.
  • Ranked #1 nationwide out of 1,500+ sales representatives for metrics and production.
  • Managed client communications, ensuring timely responses to inquiries and requests.
  • Developed strong relationships with clients, fostering trust and loyalty through effective engagement.

Customer Service Representative Team Lead

Hudson Group Inc.
02.2022 - 02.2023
  • Learned company policies and procedures to provide accurate information to customers.
  • Assisted team members in resolving customer inquiries and issues efficiently.
  • Managed the opening and closing of three retail locations: Coach, Tumi, and PHL Sports.
  • Monitored customer interactions to ensure compliance with quality assurance guidelines.

Education

High School Diploma -

Philadelphia Performing Arts Charter School
Philadelphia, PA
06-2021

Skills

  • Customer service
  • Team leadership
  • Decision-making
  • Problem-solving
  • Team motivation
  • Staff training and development
  • Task delegation
  • Goal setting
  • Team building

Languages

English
Native or Bilingual

Interests

  • Passionate about balancing physical health with mental and emotional wellness
  • Martial Arts
  • Gym Workouts
  • Team Sports
  • Avid Reader

Timeline

Assistant Manager

Advanced Axis INC
02.2024 - Current

Client Account Manager

Advanced Axis INC
06.2023 - 06.2024

Customer Service Representative Team Lead

Hudson Group Inc.
02.2022 - 02.2023

High School Diploma -

Philadelphia Performing Arts Charter School