Christopher Castro
Lawrenceville,Georgia
Summary
Dependable customer oriented professional offering 15 years of customer service experience in marketing and sales industries with data entry. Detailed oriented and is able to multi-task, a team player who maximizes productivity, optimizes work flow and exceeds objectives. Good organizational skills, flexible and thrives in a high degree of stress environment.
Overview
22
22
years of professional experience
Work History
Cashier
Kuya's Food Express
Duluth, Georgia
10.2017 - Current
- Greeted customers promptly.
- Customer service and sales techniques.
- Received customer payments.
- Totaled bills and calculated taxes.
- Described products and services in detail.
- Monitored areas for security issues and safety hazards.
- Cleaned and organized the store, including the checkout desk and displays.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Verified that all customers received receipts for their purchases.
- Answered customer telephone calls promptly and in an appropriate manner.
Merchandiser
Grupo Marilen Incorporated
Santiago, Isabela
03.2003 - 08.2017
- Organized store merchandise shelves
- Led merchandise selection, pricing, planning and marketing.
- Ran markdown reports, managed store replenishment and analyzed buying reports.
- Answered customer questions regarding store merchandise, department information and pricing.
- Negotiated prices, discount terms and all transportation arrangements for merchandise.
- Assembled promotional displays, including quarter and full-size point of purchase displays.
- Conferred with store managers to obtain information about customer needs and preferences.
- Monitored and analyzed sales records and consumer purchasing trends.
- Anticipated consumer buying patterns to create a purchase and inventory plan.
- Set and recommended mark-up rates, mark-down rates and selling prices for merchandise.
- Interviewed and worked closely with vendors to acquire and develop desired products.
- Completed stock orders and managed inventory levels.
- Established strong vendor relationships to maintain and support the business.
Education
Bachelor of Science - Computer Science
Saint Ferdinand College
Ilagan, IsabelaMarch 2002
Skills
- Customer-oriented
- Motivated team player
- Adaptability
- Cleanliness
- Good telephone etiquette
- Active listening skills
- Multi-tasking ability
- Inventory management
- Computer proficiency
- Merchandising
- Stocking
- Retail sales
Timeline
Cashier
Kuya's Food Express
10.2017 - Current
Merchandiser
Grupo Marilen Incorporated
03.2003 - 08.2017
Bachelor of Science - Computer Science
Saint Ferdinand College
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