Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Castro

Lawrenceville,Georgia

Summary

Dependable customer oriented professional offering 15 years of customer service experience in marketing and sales industries with data entry. Detailed oriented and is able to multi-task, a team player who maximizes productivity, optimizes work flow and exceeds objectives. Good organizational skills, flexible and thrives in a high degree of stress environment.

Overview

22
22
years of professional experience

Work History

Cashier

Kuya's Food Express
Duluth, Georgia
10.2017 - Current
  • Greeted customers promptly.
  • Customer service and sales techniques.
  • Received customer payments.
  • Totaled bills and calculated taxes.
  • Described products and services in detail.
  • Monitored areas for security issues and safety hazards.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Verified that all customers received receipts for their purchases.
  • Answered customer telephone calls promptly and in an appropriate manner.

Merchandiser

Grupo Marilen Incorporated
Santiago, Isabela
03.2003 - 08.2017
  • Organized store merchandise shelves
  • Led merchandise selection, pricing, planning and marketing.
  • Ran markdown reports, managed store replenishment and analyzed buying reports.
  • Answered customer questions regarding store merchandise, department information and pricing.
  • Negotiated prices, discount terms and all transportation arrangements for merchandise.
  • Assembled promotional displays, including quarter and full-size point of purchase displays.
  • Conferred with store managers to obtain information about customer needs and preferences.
  • Monitored and analyzed sales records and consumer purchasing trends.
  • Anticipated consumer buying patterns to create a purchase and inventory plan.
  • Set and recommended mark-up rates, mark-down rates and selling prices for merchandise.
  • Interviewed and worked closely with vendors to acquire and develop desired products.
  • Completed stock orders and managed inventory levels.
  • Established strong vendor relationships to maintain and support the business.

Education

Bachelor of Science - Computer Science

Saint Ferdinand College
Ilagan, Isabela
March 2002

Skills

  • Customer-oriented
  • Motivated team player
  • Adaptability
  • Cleanliness
  • Good telephone etiquette
  • Active listening skills
  • Multi-tasking ability
  • Inventory management
  • Computer proficiency
  • Merchandising
  • Stocking
  • Retail sales

Timeline

Cashier

Kuya's Food Express
10.2017 - Current

Merchandiser

Grupo Marilen Incorporated
03.2003 - 08.2017

Bachelor of Science - Computer Science

Saint Ferdinand College

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Christopher Castro