CHRISTOPHER C. CUTANEO
Morristown
Summary
Proven ability to thrive in dynamic and competitive business settings. Strong sales and customer service skills complemented by extensive knowledge of banking products and services.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Central Scheduler
Atlantic Health System
Morristown
04.2024 - Current
- Transcribe prescription orders and schedule patient appointments across multiple modalities, while handling high-volume inbound and outbound calls.
- Obtain, update, and verify patient insurance and demographic information.
- Enhance patient satisfaction by addressing concerns, resolving scheduling conflicts, and connecting patients with relevant resources.
Accounts Payable/ Banking Associate
American Musical Supply
10.2022 - 09.2023
- Manage Payments: Serve as a primary point of contact for processing all wire and ACH payments into the accounting software, ensuring accurate and timely financial transactions.
- Vendor Credit Card Payments: Facilitate weekly credit card payments for vendors by preparing Excel worksheets for each vendor and obtain necessary authorization for credit card charges.
- Invoice Review: Review invoices for price discrepancies and inventory-related issues to maintain financial accuracy.
- Payment Application: Expertly apply all vendor ACH and wire payments, and conduct a detailed analysis of vendor statements, reconciling them with internal records to maintain financial integrity.
Bank Teller
Somerset Hills Savings
03.2022 - 08.2022
- Provided friendly and efficient service to customers in person and/or over the phone.
- Banking services including, but not limited to, withdrawals, check items clearance, account deposits, U.S Treasury bills, redemption/reissue US Savings Bonds; accepts payments for loans, safe deposit rentals.
- Balanced cash and check balances in the bank daily.
- Participated in the bank's sales program, proposing, and selling products and services to new and existing customers face-to-face, over the phone or by mail.
- Opened accounts for new and existing customers.
Customer Service Specialist
Open Road BMW
07.2016 - 03.2020
- Customer Engagement: Delivered exceptional customer service by providing comprehensive and cost-efficient insights into automotive services, ensuring customers had a clear understanding of their options.
- Appointment Management: Managed daily customer service appointments efficiently, ensuring timely and accurate scheduling to meet client needs and dealership requirements.
- Exceeding Guest Expectations: Demonstrated a genuine commitment to exceeding guest expectations by actively listening to their needs, addressing concerns, and providing tailored solutions.
- Chauffeur Services: Offered customers a premium experience by providing chauffeur transportation to multiple locations in a time-efficient and professional manner, enhancing overall customer satisfaction.
Accounts Payable Coordinator (Contractor)
CIT Group
05.2019 - 08.2019
- Reconciled processed work by verifying entries and comparing system reports to balances.
- Charged expenses to accounts, and cost centers by analyzing invoice/expense reports, and recording entries.
- Paid vendors by monitoring discount opportunities; verified federal ID numbers; scheduled and prepared checks; resolved purchase orders, contracts, invoices, or payment discrepancies and documentation; ensured credit was received for outstanding memos; issued stop-payments or purchase order amendments.
Payroll Clerk
Oldwick General Store
01.2014 - 01.2016
- Maintained payroll information.
- Streamlined business billing.
- Collected, calculated, and entered data into the company database.
- Processed weekly and bi-monthly payrolls for hourly and salaried employees.
Education
MBA - Business
Montclair State University
Montclair, NJ05-2023
Bachelor of Science - Finance
Montclair State University
Montclair, NJ05-2020
Skills
- Microsoft Office Suite
- Data analysis and reporting
- Customer service excellence
- Financial software proficiency
- Deadline oriented
Certification
Bloomberg (BMC)
Timeline
Central Scheduler
Atlantic Health System
04.2024 - Current
Accounts Payable/ Banking Associate
American Musical Supply
10.2022 - 09.2023
Bank Teller
Somerset Hills Savings
03.2022 - 08.2022
Accounts Payable Coordinator (Contractor)
CIT Group
05.2019 - 08.2019
Customer Service Specialist
Open Road BMW
07.2016 - 03.2020
Payroll Clerk
Oldwick General Store
01.2014 - 01.2016
MBA - Business
Montclair State University
Bachelor of Science - Finance
Montclair State University
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