CHRISTOPHER CEPEDA
New York,NY
Summary
Highly motivated and skilled professional with experience. Proven track record of delivering exceptional results. Adept at, with a commitment to continuous improvement and achieving organizational goals. Strong communicator with the ability to collaborate effectively across diverse teams and stakeholders. Known for. Seeking to leverage to contribute to in a capacity.
Overview
15
15
years of professional experience
Work History
Warehouse Order Selector
Westside Foods
04.2024 - Current
- Exceeded daily performance metrics by consistently meeting or surpassing established picking goals and standards.
- Wrapped pallets in shrink wrap prior to loading.
- Improved order accuracy by diligently reviewing and verifying each picked item against the pick list.
- Increased productivity by quickly locating and picking items using a handheld scanner for barcode verification.
- Loaded shipments onto trucks with care, ensuring timely deliveries while minimizing damage to products during transit.
- Safely operated heavy machinery, such as forklifts and pallet jacks, to transport picked orders to the packing area.
Construction Worker/Laborer
Masters LLC
04.2024 - 10.2024
- Assist with loading and unloading construction materials and equipment
- Perform general labor tasks such as digging, carrying, and lifting
- Operate basic construction tools and equipment under supervision
- Assist in site preparation by clearing debris and setting up barriers
- Support tradespeople in tasks such as framing, concrete pouring, and roofing
- Maintain cleanliness and organization of the construction site
- Follow safety protocols and wear appropriate personal protective equipment (PPE)
- Communicate effectively with team members and follow instructions from supervisors
- Help with measuring and cutting materials to required specifications
- Perform other duties as assigned by the construction supervisor or project manager
Shift Lead
DoorDash, Dash Mart
10.2020 - 04.2024
- Oversaw all aspects of warehouse operations, including inventory control, logistics, and team management
- Developed and implemented standard operating procedures to improve efficiency and reduce errors
- Managed a team of 10+ employees, providing training and support to ensure productivity goals were met
- Utilized Company software to manage inventory and generate reports on warehouse activity
- Assign delivery orders to delivery bikers and ensure they are delivered on time and in the correct order
- Communicate with delivery bikers via phone, radio, and messaging to provide instructions and updates on delivery routes and traffic conditions
- Monitor delivery progress and update customers on estimated delivery times
- Coordinate with the warehouse team to ensure timely and accurate preparation of orders
- Resolve delivery issues and customer complaints in a timely and professional manner
- Maintain accurate records of deliveries, including tracking information and delivery status
- Maintain and update delivery schedules and routes as needed
- Ensure compliance with company policies and procedures, as well as regulations
E-Commerce Specialist
James Allen
11.2019 - 09.2021
- Build and maintain strong relationships with clients through email, chat, and phone communications
- Assist clients in selecting and purchasing products through e-commerce platforms such as Amazon, eBay, and other online marketplaces
- Provide personalized recommendations to clients based on their preferences, style, and budget
- Conduct research on products, prices, and brands to stay up-to-date on trends and market offerings
- Coordinate with the warehouse team to ensure timely and accurate processing of orders and shipments
- Manage and track orders, returns, and exchanges
- Ensure customer satisfaction by resolving issues and answering inquiries in a timely and professional manner
- Stay informed about e-commerce policies and procedures and provide input on how to improve the customer experience
Shift Lead
FreshDirect
04.2016 - 12.2019
- Supervised a team of 10+ employees in daily warehouse operations, including receiving, inventory control, and shipping
- Utilized Company software to track inventory and manage logistics
- Conducted regular audits to ensure accuracy of inventory data and identify areas for improvement
- Trained new employees on warehouse procedures and safety protocols
- Worked closely with other departments to coordinate production schedules and ensure timely delivery of products
- Achieved a 95% accuracy rate in inventory tracking by implementing new quality control measures
Warehouse Associate
Yonkers House Contracting
01.2010 - 09.2015
- Manage inventory of painting and carpentry supplies, including paints, brushes, rollers, wood, and hardware
- Coordinate logistics for painting and carpentry projects, including scheduling deliveries, tracking shipments, and organizing materials
- Provide support to painting and carpentry teams, including preparing surfaces for painting, sanding and staining wood, and assembling and installing carpentry projects
- Maintain accurate records of inventory and project timelines
- Communicate with project managers and other team members to ensure that projects are completed on time
- Perform general warehouse duties, including receiving and shipping products, operating Jack Pallet and other equipment, and maintaining a clean and safe work environment
Education
High school diploma -
Penn Foster
Skills
- Shipping & Receiving
- Warehouse Management
- E-Commerce
- Warehouse Supervisor Experience
- Inventory Control
- Warehouse Experience
- Management
- Order Picking
- Packaging
- Materials Handling
- Team Management
- Quality Control
- Pallet Jack
- Logistics
- Shift Management
- Merchandising
- Customer service
- Hospitality
- Time management
- Inventory management
- Order fulfillment
- Load & unload
- Leadership
- Supervising experience
- Communication skills
- Guest services
- Retail sales
- Agile
- Computer skills
- Sales
- Stocking
- Fleet management
- Quality assurance
- Order picker
Timeline
Warehouse Order Selector
Westside Foods
04.2024 - Current
Construction Worker/Laborer
Masters LLC
04.2024 - 10.2024
Shift Lead
DoorDash, Dash Mart
10.2020 - 04.2024
E-Commerce Specialist
James Allen
11.2019 - 09.2021
Shift Lead
FreshDirect
04.2016 - 12.2019
Warehouse Associate
Yonkers House Contracting
01.2010 - 09.2015
High school diploma -
Penn Foster
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