Christopher Cepeda
Astoria,New York
Summary
Dynamic professional with a proven track record at Southern Glazer Wine and Spirits, excelling in driving sales growth and enhancing customer relationships. Bilingual in Spanish and English, I leverage strong communication and problem-solving skills to implement effective merchandising strategies, consistently exceeding expectations and fostering team collaboration.
Overview
19
19
years of professional experience
Work History
Merchandiser
Southern Glazer Wine and Spirits
Syosset, NY
09.2021 - Current
- Facilitate sale growth by pitching and showcasing new display units to store clients
- Build and maintain positive relationships with retail customers by being a trusted advisor for product placement strategies
- Generate store foot traffic by designing and building window advertising displays
- Improve advertising effectiveness by informing merchandising strategies utilized across divisions
- Build and upkeep displays and special offers within an assigned territory
Concierge
New York City Experts
Manhattan, NY
01.2015 - 03.2020
- Exceeded commission threshold expectation by 10 to 15% on a weekly basis
- Enticed guests to return by delivering exceptional service
- Awarded for most dependable attendance and availability for coverage to colleagues
- Trained new employees to work the concierge desk with utmost consideration of guests' needs
- Tracked inventory and ordered supplies to ensure the preparedness of each desk
- Implemented new guest feedback protocols to elicit and improve guest satisfaction
Retail Sales Associate
Hollywood Liquors
Bronx, NY
09.2006 - 06.2011
- Used spirits and wine expertise to quickly recommend products and insure sales
- Transacted sales and maintained a balance register
- Kept the store orderly and clean
- Implemented the fundamentals of business management, such as inventory management
- Properly executed opening and closing procedure to ensure the safety and preparedness of the store
Education
Associates of Science - Business Administration
Laguardia Community College
Queens, NY04.2025
Class of 2008 -
Paramus High School
Paramus, NJ01.2008
Skills
- Fluent in Spanish and English
- Proficient in Microsoft Office Suite (Word, Excel, Powerpoint, Outlook)
- Teamwork & collaboration
- Verbal and written communication
- Problem solving
Hobbies and Interests
- Visual arts and graphic design
- Hiking
- Weight training
- Traveling
Timeline
Merchandiser
Southern Glazer Wine and Spirits
09.2021 - Current
Concierge
New York City Experts
01.2015 - 03.2020
Retail Sales Associate
Hollywood Liquors
09.2006 - 06.2011
Associates of Science - Business Administration
Laguardia Community College
Class of 2008 -
Paramus High School
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