Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Christopher Chairez

Thornton

Summary

Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Crew Member

Trader Joe's
10.2021 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by assisting customers and meeting quality expectations with a positive attitude
  • Trained new team members on procedures, customer service, and sales techniques.
  • Became familiar with products to answer questions and make suggestions.

Team Member

Costco
07.2021 - 08.2021
  • Contributed to team success by completing jobs quickly and accurately.
  • Assisted with inventory counts and stocking of merchandise.
  • Broke down boxes and cartons, disposing of food or cardboard waste properly.

Host

DOC Wine Bar
09.2019 - 03.2020
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests.
  • Maintained clean and organized dining areas.
  • Ensured accurate order delivery to customers.

Golf Cart Manager

Village Greens Of Woodridge
04.2019 - 09.2019
  • Maintained a safe and functional fleet of golf carts by conducting regular inspections and coordinating necessary repairs.
  • Trained new employees on proper safety procedures, equipment handling, and customer service best practices.
  • Coordinated with course staff on upcoming events and Outings.
  • Enhanced customer experience by ensuring timely and efficient golf cart delivery.
  • Shut down facility daily by turning off lights, storing equipment and locking doors.

Food Runner

Home Run Inn Pizza
09.2018 - 11.2019
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with attention to customer needs.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Handled cash transactions accurately, contributing to balanced daily reports.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Contributed to inventory management by monitoring stock levels.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.

Education

High School Diploma -

Downers Grove South
Downers Grove, IL

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Interactive communication skills

Affiliations

  • Harm Reduction / Overdose Prevention Teams at Music Events

Certification

  • Food Handler Certification - State or Local Health Departments.
  • Alcohol Server Certification (varies by state) - State Liquor Control Board or Third-Party Providers.

Timeline

Crew Member

Trader Joe's
10.2021 - Current

Team Member

Costco
07.2021 - 08.2021

Host

DOC Wine Bar
09.2019 - 03.2020

Golf Cart Manager

Village Greens Of Woodridge
04.2019 - 09.2019

Food Runner

Home Run Inn Pizza
09.2018 - 11.2019

High School Diploma -

Downers Grove South

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Christopher Chairez