Christopher Chanaa

Certified Food Service Restaurant Manager with a BS in Hospitality Management and 5 Years of hands-on experience in restaurant leadership and operations. Offering advanced proficiency in team management, customer service, and P&L, combined with a deep understanding of health and safety regulations.

• Oversaw a team of 35 employees in daily operations, ensuring efficient and smooth workflow and improving employee productivity by 15% through effective communication and time management
• Successfully managed restaurant operations budget by keeping track of inventory par levels, reducing overall waste through hands on training, and effectively sourcing produce/supplies resulting in a 8% decrease in operational cost through multiple vendors
• Conducted food safety inspections daily complying with state and city health codes, maintaining a 100% pass rate for the restaurant during health inspections

• Developed and implemented training programs for front of house staff, resulting in improved efficiency and customer service skills
• Managed inventory levels for front of house supplies such as menus, napkins, condiments, etc
• Maintained cleanliness and organization in the dining area to create an inviting atmosphere for guests
• Developed relationships with regular customers to provide personalized service and enhance their dining experience
• Managed inventory and ordering of all back-of-house supplies, ensuring adequate stock levels at all times
• Oversaw the maintenance and cleanliness of the back-of-house area, including equipment, storage spaces, and workstations
• Developed and implemented a cleaning schedule for the back-of-house area to ensure compliance with sanitation standards