Christopher Chaney
Atlanta,GA
Overview
16
16
years of professional experience
1
1
Certification
Work History
Manager
KFC
09.2025 - Current
- Oversaw daily operations to ensure compliance with health and safety standards.
- Developed and implemented training programs for team members to enhance service quality.
- Streamlined inventory management processes, reducing waste and improving stock accuracy.
- Led initiatives to optimize workflow efficiency in high-volume service periods.
- Evaluated employee performance, providing constructive feedback to foster professional growth.
- Enhanced customer satisfaction through effective resolution of complaints and feedback handling.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
Assistant General Manager (AGM)
Jersey Mike's Subs
06.2020 - Current
- Provide quality customer service
- Strive to build trust with your employees and create an atmosphere of teamwork
- Complete daily tasks such as scheduling, ordering, and running a clean fun business while meeting store sales goals
Assistant GM Manager
Hardee's
12.2021 - 03.2023
- Supervising crews and shift leaders and maintaining the highest standards in quality, service, and cleanliness with a constant focus on profitability
- Coordinating staff training with crew trainers
- Maintaining a cooperative and harmonious working relationship between management team and your crew
- Handling HR issues as they arise, including disciplinary write-ups
- Conducting crew meetings as needed to discuss operations procedures and promotions
- Conducting weekly inventories
- Controlling payroll to meet company labor cost standards
- Controlling inventory to meet company GAP standards
- Supporting management team and General Manager in their operational decisions
- Maintaining reports and records based on company standards and in full compliance with state and federal regulations
- Maintaining building and equipment via proper operating, cleaning, and preventive maintenance procedures
- Assuming responsibility for cash for all shifts, including bank deposits and ensuring that all cash procedures are properly adhered to Maintaining professional appearance and demeanor at all times
- Ensuring that all sanitation, safety and security policies and procedures are observed and enforced
- Consistently exhibiting the actions and behaviors that best demonstrate Boddie-Noell Enterprises’ Vision and Values
- Performing other tasks as directed by management
Kitchen Manager
Bird rotisserie sports bar
09.2018 - 03.2020
- Close the kitchen had Controlled of the whole kitchen. Worked from 7pm till 3am
Fry Cook Grill Cook Saute Cook
Marlow's Tavern
11.2017 - 06.2018
- Operated all kitchen equipment adeptly.
- Cleaned and organized all line stations when needed.
- Planned and delegated all facets of ingredient preparation.
- Grilled meats and seafood to customer specifications.
- Monitored line efficiency and implemented improvements for increased productivity.
- Cleaned and maintained kitchen equipment on a regular basis.
- Prepared an average of Number orders each shift.
- Stocked and cleaned grocery shelves, bulk bins and freezer and dairy cases.
- Immediately reported accidents, injuries or unsafe work conditions to manager.
- Reduced store product loss by Number %.
- Upheld highest standard for cleanliness of glass and silverware.
- Assisted co-workers whenever possible.
- Consistently provided professional, friendly and engaging service.
- Weighed and labeled products.
- Quickly set up and cleared tables and stocked all service stations.
Black Hat Kitchen Manager assistant manager
First Watch - Dunwoody
06.2017 - 06.2018
- Opening the store
- Sitting up the line (egg station, middle station pancakes, sandwiches, french toast)
- Plating, controlling the line B.O.H
- Temperature log sheet
- F.I.F.O of all product
- White glove inspection/ regular inspection check sheet
- FOOD going out prefect taking care of customer complaints
- Cleaned and organized all line stations when needed.
- Planned and delegated all facets of ingredient preparation.
- Grilled meats and seafood to customer specifications.
- Monitored line efficiency and implemented improvements for increased productivity.
- Cleaned and maintained kitchen equipment on a regular basis.
- Prepared an average of Number orders each shift.
- Stocked and cleaned grocery shelves, bulk bins and freezer and dairy cases.
- Immediately reported accidents, injuries or unsafe work conditions to manager.
- Reduced store product loss by Number %.
- Upheld highest standard for cleanliness of glass and silverware.
- Assisted co-workers whenever possible.
- Assisted with guest inquiries, take-out orders and restaurant cleanliness.
- Assisted with bussing and restaging tables.
- Cleaned meat aisles, storage areas and work areas, following all health and safety guidelines.
- Maintained high standards of cleanliness and sanitation.
- Cleaned walls, fans and drains in bakery coolers, display cases and work area.
- Number years leadership experience.
- Consistently provided professional, friendly and engaging service.
- Weighed and labeled products.
- Quickly set up and cleared tables and stocked all service station
Shift Leader/ Assistant manager
Moe's Southwest Grill
06.2010 - 08.2017
- Coached team members in techniques necessary to complete job tasks.
- Ensured a safe working environment by following all safety procedures, policies and regulations.
- Implemented new working processes that delivered improvements.
- Assigned daily tasks to employees and monitored activity and task completion.
- Established open and professional relationships with team members which helped resolve issues and conflicts quickly.
- Answered an average of Number calls per day by addressing customer inquiries, solving problems and providing new product information.
- Restocked inventory every month and reviewed cash operation data to verify proper replenishment.
- Communicated all store initiatives and promotions to customers to generate return business.
- Cleaned and organized the store, including the checkout desk and displays.
- Mentored new sales associates to contribute to the store's positive culture.
- Maintained cleanliness and presentation of stock room and production floor.
- Placed special merchandise orders for customers.
- Accurately logged all daily shipping and receiving orders.
- Folded and arranged garments in attractive displays.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Cleaned and organized all line stations when needed.
- Planned and delegated all facets of ingredient preparation.
- Grilled meats and seafood to customer specifications.
- Monitored line efficiency and implemented improvements for increased productivity.
- Cleaned and maintained kitchen equipment on a regular basis.
- Prepared an average of Number orders each shift.
- Stocked and cleaned grocery shelves, bulk bins and freezer and dairy cases.
- Immediately reported accidents, injuries or unsafe work conditions to manager.
- Reduced store product loss by Number %.
- Upheld highest standard for cleanliness of glass and silverware.
- Assisted co-workers whenever possible.
- Assisted with guest inquiries, take-out orders and restaurant cleanliness.
- Assisted with bussing and restaging tables.
- Cleaned meat aisles, storage areas and work areas, following all health and safety guidelines.
- Maintained high standards of cleanliness and sanitation.
- Cleaned walls, fans and drains in bakery coolers, display cases and work area.
- Number years leadership experience.
- Consistently provided professional, friendly and engaging service.
- Weighed and labeled products.
- Quickly set up and cleared tables and stocked all service stations.
Education
B.A Science - Culinary arts
Art Institute of Atlanta
Atlanta, GA01.2013
High school diploma - General Education
Peachtree Ridge High School
Suwanee, GA05.2011
Skills
Management of conflict
Certification
- ServSafe July 2024 to June 2028
- Driver's License May 2020 to June 2028
- Food Handler Certification October 2022 to October 2025
- Food Handler October 2022 to October 2025
- ServSafe Workplace Certification
- ServSafe Food Manager Certification
- ServSafe Food Handler Certification
- ServSafe Allergens Certification
- Food Safety Certification
Languages
Bilingual
Spanish
Timeline
Manager
KFC
09.2025 - Current
Assistant GM Manager
Hardee's
12.2021 - 03.2023
Assistant General Manager (AGM)
Jersey Mike's Subs
06.2020 - Current
Kitchen Manager
Bird rotisserie sports bar
09.2018 - 03.2020
Fry Cook Grill Cook Saute Cook
Marlow's Tavern
11.2017 - 06.2018
Black Hat Kitchen Manager assistant manager
First Watch - Dunwoody
06.2017 - 06.2018
Shift Leader/ Assistant manager
Moe's Southwest Grill
06.2010 - 08.2017
B.A Science - Culinary arts
Art Institute of Atlanta
High school diploma - General Education
Peachtree Ridge High School