Christopher Chaney
Atlanta,GA
Overview
16
16
years of professional experience
1
1
Certification
Work History
Manager
KFC
Atlanta, GA
09.2025 - Current
- Oversaw daily operations to ensure compliance with health and safety standards.
- Developed and implemented training programs for team members to enhance service quality.
- Streamlined inventory management processes, reducing waste and improving stock accuracy.
- Led initiatives to optimize workflow efficiency in high-volume service periods.
- Evaluated employee performance, providing constructive feedback to foster professional growth.
- Enhanced customer satisfaction through effective resolution of complaints and feedback handling.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
Assistant General Manager (AGM)
Jersey Mike's Subs
Atlanta, GA
06.2020 - Current
- Provide quality customer service
- Strive to build trust with your employees and create an atmosphere of teamwork
- Complete daily tasks such as scheduling, ordering, and running a clean fun business while meeting store sales goals
Assistant GM Manager
Hardee's
Grandview, MO
12.2021 - 03.2023
- Supervising crews and shift leaders and maintaining the highest standards in quality, service, and cleanliness with a constant focus on profitability
- Coordinating staff training with crew trainers
- Maintaining a cooperative and harmonious working relationship between management team and your crew
- Handling HR issues as they arise, including disciplinary write-ups
- Conducting crew meetings as needed to discuss operations procedures and promotions
- Conducting weekly inventories
- Controlling payroll to meet company labor cost standards
- Controlling inventory to meet company GAP standards
- Supporting management team and General Manager in their operational decisions
- Maintaining reports and records based on company standards and in full compliance with state and federal regulations
- Maintaining building and equipment via proper operating, cleaning, and preventive maintenance procedures
- Assuming responsibility for cash for all shifts, including bank deposits and ensuring that all cash procedures are properly adhered to Maintaining professional appearance and demeanor at all times
- Ensuring that all sanitation, safety and security policies and procedures are observed and enforced
- Consistently exhibiting the actions and behaviors that best demonstrate Boddie-Noell Enterprises’ Vision and Values
- Performing other tasks as directed by management
Kitchen Manager
Bird rotisserie sports bar
Dunwoody, GA
09.2018 - 03.2020
- Close the kitchen had Controlled of the whole kitchen. Worked from 7pm till 3am
Fry Cook Grill Cook Saute Cook
Marlow's Tavern
Dunwoody, GA
11.2017 - 06.2018
- Operated all kitchen equipment adeptly.
- Cleaned and organized all line stations when needed.
- Planned and delegated all facets of ingredient preparation.
- Grilled meats and seafood to customer specifications.
- Monitored line efficiency and implemented improvements for increased productivity.
- Cleaned and maintained kitchen equipment on a regular basis.
- Prepared an average of Number orders each shift.
- Stocked and cleaned grocery shelves, bulk bins and freezer and dairy cases.
- Immediately reported accidents, injuries or unsafe work conditions to manager.
- Reduced store product loss by Number %.
- Upheld highest standard for cleanliness of glass and silverware.
- Assisted co-workers whenever possible.
- Consistently provided professional, friendly and engaging service.
- Weighed and labeled products.
- Quickly set up and cleared tables and stocked all service stations.
Black Hat Kitchen Manager assistant manager
First Watch - Dunwoody
Dunwoody, GA
06.2017 - 06.2018
- Opening the store
- Sitting up the line (egg station, middle station pancakes, sandwiches, french toast)
- Plating, controlling the line B.O.H
- Temperature log sheet
- F.I.F.O of all product
- White glove inspection/ regular inspection check sheet
- FOOD going out prefect taking care of customer complaints
- Cleaned and organized all line stations when needed.
- Planned and delegated all facets of ingredient preparation.
- Grilled meats and seafood to customer specifications.
- Monitored line efficiency and implemented improvements for increased productivity.
- Cleaned and maintained kitchen equipment on a regular basis.
- Prepared an average of Number orders each shift.
- Stocked and cleaned grocery shelves, bulk bins and freezer and dairy cases.
- Immediately reported accidents, injuries or unsafe work conditions to manager.
- Reduced store product loss by Number %.
- Upheld highest standard for cleanliness of glass and silverware.
- Assisted co-workers whenever possible.
- Assisted with guest inquiries, take-out orders and restaurant cleanliness.
- Assisted with bussing and restaging tables.
- Cleaned meat aisles, storage areas and work areas, following all health and safety guidelines.
- Maintained high standards of cleanliness and sanitation.
- Cleaned walls, fans and drains in bakery coolers, display cases and work area.
- Number years leadership experience.
- Consistently provided professional, friendly and engaging service.
- Weighed and labeled products.
- Quickly set up and cleared tables and stocked all service station
Shift Leader/ Assistant manager
Moe's Southwest Grill
Sandy Springs, GA
06.2010 - 08.2017
- Coached team members in techniques necessary to complete job tasks.
- Ensured a safe working environment by following all safety procedures, policies and regulations.
- Implemented new working processes that delivered improvements.
- Assigned daily tasks to employees and monitored activity and task completion.
- Established open and professional relationships with team members which helped resolve issues and conflicts quickly.
- Answered an average of Number calls per day by addressing customer inquiries, solving problems and providing new product information.
- Restocked inventory every month and reviewed cash operation data to verify proper replenishment.
- Communicated all store initiatives and promotions to customers to generate return business.
- Cleaned and organized the store, including the checkout desk and displays.
- Mentored new sales associates to contribute to the store's positive culture.
- Maintained cleanliness and presentation of stock room and production floor.
- Placed special merchandise orders for customers.
- Accurately logged all daily shipping and receiving orders.
- Folded and arranged garments in attractive displays.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Cleaned and organized all line stations when needed.
- Planned and delegated all facets of ingredient preparation.
- Grilled meats and seafood to customer specifications.
- Monitored line efficiency and implemented improvements for increased productivity.
- Cleaned and maintained kitchen equipment on a regular basis.
- Prepared an average of Number orders each shift.
- Stocked and cleaned grocery shelves, bulk bins and freezer and dairy cases.
- Immediately reported accidents, injuries or unsafe work conditions to manager.
- Reduced store product loss by Number %.
- Upheld highest standard for cleanliness of glass and silverware.
- Assisted co-workers whenever possible.
- Assisted with guest inquiries, take-out orders and restaurant cleanliness.
- Assisted with bussing and restaging tables.
- Cleaned meat aisles, storage areas and work areas, following all health and safety guidelines.
- Maintained high standards of cleanliness and sanitation.
- Cleaned walls, fans and drains in bakery coolers, display cases and work area.
- Number years leadership experience.
- Consistently provided professional, friendly and engaging service.
- Weighed and labeled products.
- Quickly set up and cleared tables and stocked all service stations.
Education
B.A Science - Culinary arts
Art Institute of Atlanta
Atlanta, GA01.2013
High school diploma - General Education
Peachtree Ridge High School
Suwanee, GA05.2011
Skills
Management of conflict
Training
Cocktail preparation
Arithmetic proficiency
Surface cleaning
Dining management
Dining services oversight
Kitchen operations knowledge
talent growth initiatives
IT competencies
Information manipulation
Customer beverage interaction
English communication
Capital oversight
Event planning
Currency handling
Windows platform
Talent evaluation
Bar service
Pastry arts
Staff development
Store closing protocols
Training
Schedule optimization
Precision cutting skills
Efficiency enhancement
Food service busser
Workplace legal knowledge
Organizational leadership
Pan-frying skill
Operational resource allocation
Inventory Oversight
Joint project efforts
Merchandising management
Dish creation
Data analysis tools Information systems Visual communication
Supply chain coordination
Data analysis with Excel
Food service industry
Microsoft Excel expertise Data-driven decision-making Quantitative analysis Logical reasoning
Oversight abilities
Gastronomy specialist
Kitchen management
Complaint management
Food service management
Retail merchandise sales
Evidence-based decisions
Gastronomy expertise
Knife cutting proficiency
Hospitality sector expertise
Hiring processes
Accommodation knowledge
Team coaching
Nutritional management
Operations management
Hospitality food services
Sales register
Food and nutrition
Residential outreach
Team oversight
Sales management software
Hygiene and sanitation management
Result assessment
Employee rosters
Supply chain oversight
Food service expense control
Gastronomic knowledge
Oversight capabilities
Retail transaction management
Workforce coordination
Team leadership
Hospitality services
Hospitality management
culinary operations
Gourmet culinary experience
Supply chain sourcing
Speedy food service
Hospitality background
Operational coordination
Data analysis with Excel
Micros POS software
Hospitality operations
Content creation
Task prioritization
Food preparation expertise
Product restocking
Presentation design in PowerPoint
Sustainable waste practices
Weight transportation
Heat control
Different aspect: Pastry crafting
Hospitality management
Learning programs
Safe food handling
Financial regulation
Meal preparation
Associate management experience
Pizzeria operations
Talent enhancement
Microsoft Outlook application
Financial performance statement
Computer skills
Effective messaging
Office applications
Charcoal grilling
Work management applications
Labor expense assessment
Casual dining industry expertise
Sales management
Food manufacturing
Workplace safety regulations
Environmental cleanliness
Strategic agreement management
Budget variance analysis
Supply chain management
Stock monitoring
Team management skills
Cargo transportation
Supply chain oversight
Customer connection
Food service administration
Budget oversight
Dish sanitation
Manufacturing quality standards
hospitality management
Technical climbing
Team guidance
Computing skills
Cost control
Clutter-free environment
Meticulous attention
Executive managerial background
Satellite navigation (GPS)
Food production
Aloha sales platform
Document creation tool
Guest relations management
Conflict resolution techniques
Talent acquisition
Consumer assistance
Fulfillment operations
Food preparation zones
Nutritional strategy development
Revenue management
Code assembly
Operational management
Orderly workspace management
Bar
Kitchen
Knife skills
Food service
Supervising experience
POS
Shift management
Restaurant experience
Management
Excel
Kitchen experience
Training & development
Sales
Inventory Management
Manager experience
Cost Control
Certification
- ServSafe July 2024 to June 2028
- Driver's License May 2020 to June 2028
- Food Handler Certification October 2022 to October 2025
- Food Handler October 2022 to October 2025
- ServSafe Workplace Certification
- ServSafe Food Manager Certification
- ServSafe Food Handler Certification
- ServSafe Allergens Certification
- Food Safety Certification
Languages
Bilingual
Spanish
Timeline
Manager
KFC
09.2025 - Current
Assistant GM Manager
Hardee's
12.2021 - 03.2023
Assistant General Manager (AGM)
Jersey Mike's Subs
06.2020 - Current
Kitchen Manager
Bird rotisserie sports bar
09.2018 - 03.2020
Fry Cook Grill Cook Saute Cook
Marlow's Tavern
11.2017 - 06.2018
Black Hat Kitchen Manager assistant manager
First Watch - Dunwoody
06.2017 - 06.2018
Shift Leader/ Assistant manager
Moe's Southwest Grill
06.2010 - 08.2017
B.A Science - Culinary arts
Art Institute of Atlanta
High school diploma - General Education
Peachtree Ridge High School