Christopher Chang
Honolulu,HI
Summary
Hardworking and passionate newly graduated nurse with strong organizational skills eager to secure an entry-level Registered Nurse position. Aiming to provide excellent patient care in a holistic manner while also addressing family needs. Flexible, motivated, and driven to apply self to any circumstance.
Overview
6
6
years of professional experience
Work History
Server Manager
Million Restaurant @ Kapiolani
04.2022 - Current
- Trained servers on order management, food service quality and how to build rapport with guests.
- Led team of servers to consistently meet customer service and sales targets.
- Established team strengths and weaknesses and exploited opportunities to boost employee output and customer satisfaction.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Manager
Billion Pocha
07.2021 - 04.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Banquet Server
Meadowood Napa Valley
03.2018 - 04.2020
- Carried out professional service, retaining polite and friendly approach at all times.
- Provided guest education about entrees and beverages.
- Organized teams of servers and delegated appropriate tasks.
- Handled food and beverage orders for up to 100 guests, delivering prompt and friendly service
- Collaborated with event managers to resolve surfacing issues.
Education
Associate of Science - Nursing
Pacific Union College
Angwin, CA06.2021
High School Diploma -
Hawaiian Mission Academy
Honolulu, HI06.2016
Skills
- Teamwork
- Active Listening
- Time management skills
- Adaptability
- Critical Thinking
- Problem Solving
Licenses & Certifications
RN License
Hawaii Board of Registered Nursing
License: RN-113278
Expiration: 06/30/2025
Basic Life Support (Fast CPR)
American Heart Association
E-Card Code: 225416585027
Renewal: 07/2024
Senior Preceptorship
Medical Surgical
Sutter Solano Medical Center (May 2021)
- Collected pertinent patient information to address chief complaint.
- Reinforced patient teaching and provided discharge teaching.
- Based nursing care off of hospital protocols when participating in codes and procedures.
- Relayed abnormal patient findings to appropriate staff members.
- Performed technical nursing skills such as IV starts, catheter insertions, and medication administration.
Languages
Korean
Native or Bilingual
Timeline
Server Manager
Million Restaurant @ Kapiolani
04.2022 - Current
Manager
Billion Pocha
07.2021 - 04.2022
Banquet Server
Meadowood Napa Valley
03.2018 - 04.2020
Associate of Science - Nursing
Pacific Union College
High School Diploma -
Hawaiian Mission Academy
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