Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Christopher-Jacob Chao

Salem

Summary

Dynamic and results-driven professional with a proven track record across multiple roles, consistently excelling in customer service, relationship building, and team collaboration. Through diverse job experiences, I have developed a strong foundation in project management, conflict resolution, and sales performance, consistently achieving goals while creating positive and welcoming environments.

I take pride in being dependable, organized, and highly adaptable—thriving in fast-paced, high-pressure settings where quality and efficiency matter most. My ability to communicate clearly and work effectively with others has allowed me to build trust with clients and coworkers alike, leading to lasting professional relationships and successful outcomes.

Above all, I bring unwavering commitment and dedication to every role I take on. I approach challenges with a proactive mindset, a strong work ethic, and a focus on delivering results. Whether working independently or as part of a team, I am driven to contribute meaningfully, exceed expectations, and ensure satisfaction at every level.

Overview

6
6
years of professional experience

Work History

Salesperson

Aptive Environmental
08.2024 - 05.2025
  • Worked to build relationships with customers and built potential for additional sales.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Maintained current knowledge of evolving changes in marketplace.
  • Set and achieved company defined sales goals.

Restaurant Team Member

MidiCi The Neapolitan Pizza
03.2023 - 05.2025
  • Cultivated warm relationships with regular customers.
  • Used proper techniques to prepare food and ingredients.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Operated register to process payments and collect cash payment for order totals.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.

Parking Lot Attendant

Orem Community Church
01.2022 - 06.2024
  • Directed patrons to designated parking spaces.
  • Facilitated vehicle flow by managing traffic control and parking in assigned area.
  • Parked and retrieved cars according to customer needs.
  • Answered general questions about parking fees, facilities, and directions.
  • Collected parking fees from customers in compliance with parking regulations to discourage illegal parking.

Front of House Employee

Chick-fil-A
06.2023 - 12.2023
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Helped guests at tables when in need of assistance.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Accurately operated cash register to process customer payments.

Assistant Club Manager

Provo Gun Club
09.2019 - 02.2021
  • Increased staff performance and engagement via motivational leadership.
  • Raised club traffic and brand reach with innovative online promotions.
  • Recruited, hired, and trained to develop high-performing staff.
  • Planned, organized, and coordinated special events and celebrations.

Education

High School Diploma -

University of Utah
Salt Lake City, UT
05-2028

Skills

  • Customer service excellence
  • Project management
  • Windows server
  • Customer service
  • Hardware configuration
  • Food safety measures
  • Operational standards
  • Guest experiences
  • Production leadership
  • Taking orders
  • Email and phone orders
  • Decision-making
  • Calm under pressure
  • Conflict resolution
  • Quality assurance
  • Customer relations
  • Communication
  • Analytical
  • Organizational skills
  • Problem-solving
  • Microsoft office
  • Written communication
  • Dependable and responsible
  • Google drive
  • Basic math

Languages

English
Full Professional

Timeline

Salesperson

Aptive Environmental
08.2024 - 05.2025

Front of House Employee

Chick-fil-A
06.2023 - 12.2023

Restaurant Team Member

MidiCi The Neapolitan Pizza
03.2023 - 05.2025

Parking Lot Attendant

Orem Community Church
01.2022 - 06.2024

Assistant Club Manager

Provo Gun Club
09.2019 - 02.2021

High School Diploma -

University of Utah