Summary
Overview
Work History
Education
Skills
Timeline
Generic
Christopher Chase

Christopher Chase

Berkley,Michigan

Summary

I excel in mechanical troubleshooting and effective communication, ensuring precision in both creative and technical environments. My expertise led to a 63% sales increase at Lowes, showcasing my ability to exceed targets through innovative solutions and strong organizational skills.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

30
30
years of professional experience

Work History

Writing and Reading Consultant

Macomb Community College
09.2023 - Current

I provide expert level writing, editing and reading services to staff, faculty and students to enhance and clarify the writing process in both creative and business environments.

  • Production of professional communications and specialty documents in any format.
  • Provided one-on-one tutoring sessions for students.

Test Administrator

U.S. Department of Defense
05.2022 - 10.2024

Administer and proctor written and computerized Armed Services Vocational Aptitude Battery (ASVAB) tests for potential military recruits

Maintenance of a Secret Security Clearance is a condition of employment for this posit

Facilities Security Manager, Coordination Center

Transportation Security Adminstration
04.2020 - 09.2021

Contacted by TSA and re-hired to re-work all process and tasks at Burlington TSA to bring them in line with national standards. Created documents and training materials to establish mission focus in an inexperienced staff.

  • Served as Facilities Security Manager with purview over Communication Security, Operational Security, and required upgrades to TSA secure areas at two separate airports in Vermont
  • Developed Tactical Response (TARP) and Continuation of Operations (COOP) strategic plans for organizational survival and operational resiliency beyond a "Zero Days" catastrophic event
  • Documentation of procedures, and internal/external communications.

Auto Mechanic

Louie's Auto and Truck Service
07.2018 - 03.2020
  • Primary task was repair of brakes on all classes of vehicles, I was chosen for this because of my meticulous work style.
  • Examined components and general state of vehicle engine to diagnose issues accurately.
  • Streamlined repair processes by maintaining an organized workspace and accurately tracking parts inventory.
  • Maintained detailed records of each repair performed, facilitating warranty claims processing when needed.
  • Utilized advanced diagnostic equipment to quickly identify issues, resulting in faster repair turnaround times for customers.
  • Assisted less experienced mechanics in troubleshooting difficult problems, fostering teamwork across the shop floor.
  • Maintained a safe working environment by adhering to safety procedures and proper use of tools and equipment.

Handyman

More Than a Handyman
11.2015 - 06.2018
  • Improved client satisfaction by providing timely and quality handyman services for various home repairs.
  • Consistently met deadlines for assigned projects by prioritizing tasks efficiently based on urgency and complexity.
  • Completed repair projects on time and under budget, resulting in significant increase in new client referrals.
  • Reduced safety hazards by promptly addressing electrical issues, repairing broken appliances, and fixing damaged structures.
  • Performed minor wall repair, installed drywall, and applied wallpaper.
  • Streamlined project execution by carefully planning work schedules to ensure timely completion of tasks without compromising on quality.

Specialty Sales and Product Repair/Assembly

Lowes Home Improvment
06.2013 - 07.2015

Responsible for assembly and installation of all incoming products prior to sale. Assessment and repair of any returned merchandise. All work was performed without supervision.

• Design and implementation of new organizational/workflow paradigm resulting increased productivity and a 63%+ quarterly increase by completely streamlining the assembly process

  • Enhanced customer satisfaction through the implementation of comprehensive after-sales support initiatives.
  • Expanded market share through the successful launch of innovative product offerings within the specialty category.
  • Offered in home set up and installation of new grills and outdoor kitchen appliances for thew first time
  • Streamlined operations, reducing overhead costs while maintaining high levels of service quality.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

Master Coordination Center Officer

Transportation Security Adminstration
08.2004 - 05.2013

Investigate subject’s.

• Assign/notify Transportation Security Inspectors to respond to possible threats to commercial passenger aviation operations. Conduct follow up investigations as necessary.

• Assist in the response to security threats

• Assist in the administration of the TSA screening workforce by recording and communicating various administrative tasks, audits, fleet management functions, property accountability, facilities management support, and preparing of both local and national operations reports

Electrician Supervisor

Modern Electrical
Detroit
11.1995 - 08.2004
  • Mentored junior electricians, providing guidance in troubleshooting techniques and best practices to enhance their skills and performance.
  • Promoted a positive work environment by actively addressing and resolving conflicts within the team in a timely manner.
  • Increased overall project completion rate by effectively delegating tasks to team members based on their strengths and expertise.
  • Streamlined budget management processes by closely monitoring expenses throughout each phase of a project.
  • Effectively worked with multi-craft team; providing wiring installation, preventive maintenance and testing of equipment.

Machine Repair Man

Auckland Community Print
09.1994 - 07.1995
  • Project phase manager for a ground up rebuild of a severely fire damaged, MAN Rolland newspaper printing press.
  • Responsible for finding and vetting subcontractors to perform specialized repairs and processes.
  • Liaison with OEM (MAN Rolland) in Nuremberg Germany using technical knowledge and language skills
  • Maintained accurate records of all repairs, ensuring proper documentation for future reference.
  • Collaborated with team members to maintain a safe working environment, following safety protocols and procedures.
  • Streamlined repair processes through the development of efficient work plans and schedules.
  • Taught all 8 of my Samoan helpers English in my spare time.

Education

Master of Science - Technical Writing

Lawrence Technological University
Southfield, MI
12-2021

Bachelor of Arts - History, Modern German

University of Michigan
Ann Arbor, MI
04-2007

Skills

    Precision measuring tools

    Mechanical troubleshooting

    Schematic interpretation

    Maintenance and repairs

    Precision measuring

    Machine assembly

    Machine installation

    Multitasking Abilities

    Excellent communication

    Organizational skills

    Troubleshooting skills

    Blueprint reading

Timeline

Writing and Reading Consultant

Macomb Community College
09.2023 - Current

Test Administrator

U.S. Department of Defense
05.2022 - 10.2024

Facilities Security Manager, Coordination Center

Transportation Security Adminstration
04.2020 - 09.2021

Auto Mechanic

Louie's Auto and Truck Service
07.2018 - 03.2020

Handyman

More Than a Handyman
11.2015 - 06.2018

Specialty Sales and Product Repair/Assembly

Lowes Home Improvment
06.2013 - 07.2015

Master Coordination Center Officer

Transportation Security Adminstration
08.2004 - 05.2013

Electrician Supervisor

Modern Electrical
11.1995 - 08.2004

Machine Repair Man

Auckland Community Print
09.1994 - 07.1995

Master of Science - Technical Writing

Lawrence Technological University

Bachelor of Arts - History, Modern German

University of Michigan
Christopher Chase