Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Chase

Casselberry,FL

Summary

Dynamic professional with extensive product expertise and a dedicated work ethic, honed at Publix. Proven track record in enhancing customer engagement and ensuring quality assurance through effective inventory management. Recognized for fostering a positive team environment and streamlining operations, contributing to increased customer satisfaction and operational efficiency.

Overview

5
5
years of professional experience

Work History

Full Time Produce Clerk

Publix
10.2023 - Current
  • Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
  • Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.
  • Trained new employees to provide knowledge of proper produce handling and rotation procedures.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Ensured compliance with food safety regulations by adhering to proper handling, storage, and temperature guidelines for all produce items.
  • Enhanced departmental teamwork by fostering a positive work environment and maintaining open lines of communication with coworkers and management.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Contributed to team efficiency by assisting with unloading deliveries, verifying order accuracy, and organizing stockroom for easy access to products.
  • Collaborated with other store departments to create cross-merchandising displays that featured complementary products from the deli, bakery, or meat sections.
  • Ensured compliance with health and safety regulations by properly handling and storing produce.
  • Supported team-focused environment, stepping in to help colleagues during peak times to maintain efficient operations.
  • Played key role in seasonal rearrangements of produce section, enhancing shopping experience and promoting new products.
  • Maintained cleanliness of produce area, ensuring welcoming environment for customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Developed strong rapport with customers and created positive impression of business.

General Manager

Advance Auto Parts
06.2020 - 10.2024
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.
  • Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.

Education

No Degree - HVAC Maintenance And Repair

HVAC Academy
Avalon Park, FL
05-2025

Skills

  • Dedicated work ethic
  • Customer engagement
  • Optimistic mindset
  • Inventory management
  • Quality assurance
  • Regulatory adherence
  • Adherence to safety procedures
  • Detailed inventory tracking
  • Reliability and trustworthiness
  • Extensive product expertise

Timeline

Full Time Produce Clerk

Publix
10.2023 - Current

General Manager

Advance Auto Parts
06.2020 - 10.2024

No Degree - HVAC Maintenance And Repair

HVAC Academy

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Christopher Chase