Christopher Cherry
AHOSKIE,North Carolina
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Committed and working hard, with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. I am Friendly and reliable, offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Punctual and honest worker with solid background in retail environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Knowledgeable youth support team member adept at tutoring students, assisting with program operations and promoting citizenship qualities. Excellent interpersonal, communication and conflict resolution skills. Looking for a growth-oriented position with a progressive organization. I am dedicated to helping youth of all backgrounds broaden understanding and improve prospects. Supports educational, emotional and behavioral needs through activities, entertainment and academic assistance. Compassionate Youth Counselor eager to use 5+ years of experience in related roles to bring value to new opportunity. Smart and empathetic with strong knowledge of cognitive behavior technique and standard coping mechanisms.
Overview
10
10
years of professional experience
Work History
Front End Associate/Customer Service Staff Member
Publix
02.2023 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Replaced merchandise stock throughout check-out lines and end-cap displays.
- Answered questions about store policies and addressed customer concerns.
- Gathered shopping baskets and carts and relocated to designated areas.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
- Provided support and training to junior developers, fostering a collaborative team environment that encouraged continuous learning and growth.
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered prompt service to prioritize customer needs.
- Maintained up-to-date knowledge of product and service changes.
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.
- Backed up servers by setting up trays and completing some food deliveries.
- Observed customer purchases in line and differentiated between standard portions.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Reduced cash discrepancies through meticulous record-keeping and thorough reconciliation of daily transactions.
- Exhibited strong attention to detail while balancing multiple tasks simultaneously within a fast-paced work environment successfully.
- Increased accuracy of cashier transactions through regular training sessions on proper cash handling techniques.
- Handled day-to-day accounting processes to drive financial accuracy.
- Entered figures using 10-key calculator to compute data quickly.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Managed inventory levels of lottery supplies, ensuring availability for continued sales operations.
- Adhered to strict security protocols for sensitive data handling and cash management in compliance with state regulations.
- Maintained a clean and organized work area, contributing to a comfortable environment for customers.
- Kept up-to-date with changing lottery rules and regulations, allowing for accurate information sharing with customers.
- Cleared parking lot of litter and foreign debris.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
Youth Development Professional
Ymca Of Bertie County
06.2014 - 08.2022
- Provided support and guidance to youth, helping them overcome personal challenges and achieve their goals.
- Promoted positive behavior among youth by modeling healthy relationships, conflict resolution, and decision-making skills.
- Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
- Assisted with educational needs through tutoring and homework assistance.
- Offered guidance and advice to help cultivate self-esteem and community involvement.
- Took part in sports, games, and movie times with children.
- Developed a strong volunteer network that provided additional support for our programming, increasing capacity and enhancing outcomes for participants.
- Assisted youth in developing problem-solving and communication skills to support stress management.
- Monitored youth behavior and offered guidance and support for positive change.
- Provided crisis intervention and emotional support to youth.
- Supervised individuals in small group atmosphere to cultivate safety, independence, and structure.
Youth Development Professional
Boys & Girls Club Of North Central North Carolina
01.2022 - 05.2022
- Provided support and guidance to youth, helping them overcome personal challenges and achieve their goals.
- Promoted positive behavior among youth by modeling healthy relationships, conflict resolution, and decision-making skills.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Supported student physical, mental, and social development using classroom games and activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Managed and maintained school equipment and facility grounds.
- Enhanced students'' understanding of healthy lifestyle choices through the integration of nutrition education in lesson plans.
- Taught physical education classes covering exercise strategies, sports, and safety.
- Collaborated with other teachers to develop, implement, and assess IEP plans.
- Increased student participation by incorporating physical fitness activities and team-building exercises.
- Promoted culture of inclusion, respect and collaboration in classroom.
- Encouraged students to take active role in learning and academic success.
- Created and maintained safe and orderly classroom environment conducive to learning.
- Coordinated staff volunteers to supervise events and facilitate scheduled activities.
- Established team rosters, scheduled leagues and tournaments and enforced rules and regulations of recreation and athletic programs.
- Ordered and maintained all recreational equipment.
- Provided feedback and guidance to program participants regarding progress and development.
- Collaborated with community agencies and city departments to provide youth program opportunities and community involvement programs.
Amazon Warehouse Worker
Amazon
06.2022 - 01.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Consistently lifted materials weighing as much as 100 pounds.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assembled pallets and crates for secure transportation of materials.
Health Ambassador/Retail Cashier
Walmart
03.2020 - 08.2020
- Implemented evidence-based interventions to address identified public health issues within the community setting.
- Advocated for policies that supported equitable access to healthcare services.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Periodically disinfected carts preventing spread of disease.
- Monitored customer feedback regarding cart availability and cleanliness, making necessary improvements as needed.
- Cleaned carts and repaired broken or damaged parts.
- Responded to spills in store and in parking lot cordoning areas off and cleaning up spills using appropriate equipment.
Sales Associate
Belk
09.2017 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Enhanced customer satisfaction by providing personalized tailoring services and alterations.
- Developed customer trust by consistently delivering superior quality alterations and repairs within promised timelines.
Education
Bachelor of Science - Parks, Recreation, And Leisure Facilities Management
North Carolina Central University
Durham, NC05.2022
Bachelor of Arts -
Martin Community College
Williamston, NC05.2019
High School Diploma -
Bertie Early College High School
Windsor, NC05.2018
Skills
- Customer Service
- Time Management
- Front-end Performance Optimization
- Product restocking
- Retail transactions
- Merchandising and display assembly
- Adobe Creative Suite
- CSS Preprocessors
- Problem-solving abilities
- Critical Thinking
- Active Listening
- Customer Relations
- Problem Resolution
- Computer Proficiency
- Conflict Resolution
- Money handling abilities
- Payment Processing
- Professional telephone demeanor
- Order Processing
- Staff Training
- Customer Service-Oriented
- Self-Motivation and Initiative
- Relationship Building
- Oil Change Services
- Filter Replacements
- Tire Installation
- Brake System Maintenance
- Battery Replacement
- Changing Oil
- Heavy Lifting
- POS Software
- Sales floor organization
- Register Opening and Closing
- Loss Prevention
- Exceeding Customer Expectations
- Positive Customer Engagement
- Computer Proficiency and Microsoft Office
- Inventory and Stocking
- Store Opening and Closing
- Flexible Hours
- Customer Needs Assessment
- Store Policies and Procedures
Timeline
Front End Associate/Customer Service Staff Member
Publix
02.2023 - Current
Amazon Warehouse Worker
Amazon
06.2022 - 01.2023
Youth Development Professional
Boys & Girls Club Of North Central North Carolina
01.2022 - 05.2022
Health Ambassador/Retail Cashier
Walmart
03.2020 - 08.2020
Sales Associate
Belk
09.2017 - 03.2020
Youth Development Professional
Ymca Of Bertie County
06.2014 - 08.2022
Bachelor of Science - Parks, Recreation, And Leisure Facilities Management
North Carolina Central University
Bachelor of Arts -
Martin Community College
High School Diploma -
Bertie Early College High School
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