Christopher Chisam
Customer Service
Alton,MO
Summary
Organized, hardworking, and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
29
29
years of professional experience
Work History
Laundry Assistant
John 3:16 Ministries
2022.12 - 2023.12
- Enhanced laundry efficiency by sorting and organizing items according to different washing needs.
- Maintained a clean and sanitary environment for customers through routine cleaning of equipment and workspaces.
- Streamlined the folding process, resulting in quicker turnaround times for customer orders.
- Ensured consistent quality control by inspecting all laundered items for cleanliness and damage before returning them to customers.
Supply Technician
St. Bernard's Hospital
2021.07 - 2022.09
- Improved inventory accuracy by implementing efficient tracking and management systems.
- Reduced order processing time for increased customer satisfaction by streamlining shipping procedures.
- Optimized warehouse space utilization with effective storage and layout strategies, reducing overall storage costs.
- Enhanced supply chain efficiency through the development and implementation of improved procurement processes.
Machine Operator
Riceland Foods, Inc - Rice Division
2021.06 - 2022.06
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
Machine Operator
Nice-Pak
2019.03 - 2022.05
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Collaborated with team members to optimize production processes and improve overall performance.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Ensured accurate documentation of production data for analysis and continuous improvement efforts.
Outdoor Maintenance Crew Member
John 3:16 Ministries
2017.02 - 2019.02
- Enhanced property aesthetics by performing landscaping tasks, including mowing, edging, and pruning.
- Increased client satisfaction by maintaining clean and safe outdoor environments through regular inspections and repairs.
- Reduced safety hazards with diligent snow removal and ice treatment during winter months.
- Contributed to team efficiency by assisting with equipment maintenance and upkeep.
- Ensured timely completion of projects by effectively prioritizing tasks and working collaboratively with crew members.
Cashier
Home Depot
2016.02 - 2016.11
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Certified Nursing Assistant
Good Samaritan Society
2013.08 - 2015.12
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Nursing Assistant
Baptist Medical Center
2011.07 - 2013.07
- Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
- Collaborated with interdisciplinary healthcare teams to develop individualized care plans for optimal patient outcomes.
- Contributed to effective communication between patients and healthcare providers by translating medical jargon into easily understandable language.
Medical Technician
University Of Arkansas For Medical Sciences, UAMS
2005.05 - 2011.06
- Enhanced patient care by conducting thorough diagnostic tests and providing accurate results.
- Maintained a sterile work environment, adhering to strict safety guidelines for optimal patient care.
- Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.
- Performed routine maintenance on medical equipment, ensuring reliability and accuracy of test results.
- Assisted physicians with diagnosing illnesses by promptly delivering detailed lab reports.
Frozen Food Manager
Kroger's Grocery
2000.10 - 2005.04
- Improved inventory management by implementing a more efficient tracking system.
- Enhanced customer satisfaction with timely product restocking and maintaining organized freezer displays.
- Streamlined order processing for faster turnaround times and increased sales volume.
- Collaborated with suppliers to negotiate better pricing, resulting in reduced costs and higher profits.
- Developed and implemented staff training programs to improve overall team performance and productivity.
- Managed loss prevention efforts, reducing waste and improving profitability.
Customer Service Manager
Harvest Foods
1995.06 - 2000.11
- Enhanced customer satisfaction by streamlining support processes and implementing new strategies.
- Increased team productivity by providing ongoing training and support to customer service representatives.
- Improved response times for customer inquiries with efficient ticketing system management and prioritization techniques.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.
Education
Respiratory Therapy
Arkansas State University Mountain Home
Mountain Home, AR05.2015
High School Diploma -
Joe T. Robinson
Little Rock, AR05.1991
Skills
- Customer Needs Assessments
- Guest Relations
- Product Specifications
- Inventory and Restocking
- Time Management
- Customer Experience
- Organizational Policies
- Patient Information
- Operation and Control
- Inventory Management
Timeline
Laundry Assistant
John 3:16 Ministries
2022.12 - 2023.12
Supply Technician
St. Bernard's Hospital
2021.07 - 2022.09
Machine Operator
Riceland Foods, Inc - Rice Division
2021.06 - 2022.06
Machine Operator
Nice-Pak
2019.03 - 2022.05
Outdoor Maintenance Crew Member
John 3:16 Ministries
2017.02 - 2019.02
Cashier
Home Depot
2016.02 - 2016.11
Certified Nursing Assistant
Good Samaritan Society
2013.08 - 2015.12
Nursing Assistant
Baptist Medical Center
2011.07 - 2013.07
Medical Technician
University Of Arkansas For Medical Sciences, UAMS
2005.05 - 2011.06
Frozen Food Manager
Kroger's Grocery
2000.10 - 2005.04
Customer Service Manager
Harvest Foods
1995.06 - 2000.11
Respiratory Therapy
Arkansas State University Mountain Home
High School Diploma -
Joe T. Robinson
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