Christopher Christy

• Prepares the file for underwriting submission by reviewing borrower(s)

- credit report and ensuring LOS is correct and communicate to
underwriting observations noticed on the report, including medium Fico
Score, over all history, inquiries, noticeable red flags.

-asset(s) documents for statement dates, balance verification, income
deposits, large deposit, undisclosed debts, and ensure LOS matches with
regards to asset balances, earnest money deposit, gift funds
- subject property information is entered in system accurately including
at minimum, address is validated (either in system or through USPS
website), generate & review flood certification, update systems with title
vesting, how borrower(s) name(s) should read on the title commitment, legal description, PIN,
lot/block numbers, entering real estate taxes and insurance information for escrows
- employment/income information is entered into LOS completely & accurately according to borrower provided documentation and/or
verification of employments, income calculation, stability of
employment history, and gaps

• Reviews purchase contract.
• Completes and reviews “Order Outs” to include but not limited to:
  - Appraisal
  - Title Report/CPL/Tax Cert/Wire Instructions/Preliminary Fee Sheet
  - Flood Cert
  - Tax Transcripts when required
  - Runs Mortgage Insurance Quote, obtains Mortgage Insurance
  certificates through vendor sites as well as ensuring Mortgage insurance
  certificate information is correctly reflected in LOS
  - Obtains FHA case number/CAIVRS/borrower validation or VA case
  assignment
• Follows up on ordered items to ensure they are received in a timely
  manner.
• Reviews conditional approval, communicating to borrowers what is
  needed to clear conditions, either clearing conditions myself with
  authorization to clear or preparing the loan for an underwriting
  resubmission.
• Communicates clearly, effectively, and professionally with internal
  staff or 3rd party vendors & most importantly with borrowers though
  email, telephone calls and company approved instant messaging.

• Intaking of loans from origination, prepared the loan for processing
  submission by a cursory review of loan in system to ensure all required
  data points are entered and completing missing info though inquiries to
  the origination team and/or internet searches.
• Placed "Order Outs" including but not limited to, Verification of
  Employments, title docs (commitment, CPL, 24-month chain, E&Os,
  Prelim CD & other misc. docs), insurance policy request including
  flood, appraisal order, FHA case number assignment, CAIVRs number
  generating, Certificate of Eligibility generating for VA loans,
  verification of rent or mortgage, SSN validation.
• Following up on "Order Outs"
• Consistent communication with the processor on a given loan to assist
  the loan through funding.

In my role as a Set Up Coordinator, I created the Florida Set-Up
Coordinator position guidelines and parameters. These materials were
adapted and implemented region wide, which includes Louisiana,
Mississippi, Alabama, Georgia and Florida.
Prior to 2013 PrimeLending had no footprint below the Pan Handle. Once
the Melbourne FL office established a footprint on the East Coast of
Florida, I was immediately "commissioned" to travel the state assisting
newly opened branch locations with their training needs during this
expansion period. To this day the "basics" of the Set-Up Coordinator
Tasks Outline I developed and wrote specifically for Florida are in
utilization throughout the region.
I have also trained multiple Set Up Coordinators in all phases of the
processing role.

• Increased customer satisfaction by providing efficient and accurate transaction processing.
• Enhanced client relationships with personalized service and tailored banking solutions.
• Referred customers to personal bankers with opportunities I recognized in the profile whilst preforming transactions
• Reduced errors and discrepancies, ensuring all transactions were accurately recorded and reported.
• Processed bonds, and foreign currencies
• Maintain vault currency level based on reported trends and seasonal time periods
• Maintain inner branch ATM cash levels as well as secured deposited checks twice weekly
• Preformed randomly scheduled teller drawer, cash dispensing machine and ATM audits once per employee per quarter
• Created and maintained weekly schedules for teller and personal bankers
• Adhered to and maintained the strict policies for opening and closing of the branch location