Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Restaurant Team Member
Christopher's Steakhouse and Seafood
Leland, NC
10.2017 - Current
Greeted customers and provided menus.
Assisted in taking customer orders and providing recommendations.
Delivered food to tables in a timely manner.
Provided quality customer service with a friendly attitude.
Communicated clearly with kitchen staff regarding order specifics.
Ensured all dishes were prepared according to restaurant standards.
Bussed, cleared, and reset tables as needed throughout shift.
Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
Stocked front-of-house supplies such as napkins, utensils, straws.
Organized takeout orders for customers on the go or ordering ahead of time.
Processed payments accurately and efficiently using POS system.
Performed opening side work duties including setting up dining area for guests arrival.
Answered phone calls promptly and handled inquiries from customers courteously.
Prepared food items such as salads, sandwiches, desserts., as needed.
Operated dishwasher following safety guidelines for cleaning dishes properly.
Trained new team members on restaurant policies and procedures.
Restaurant Cashier
Tokyo Express Restaurant
Wilmington, NC
10.2022 - 06.2023
Processed payments using POS system and accepted cash, credit cards, and checks.
Balanced cash drawers at the beginning and end of shifts.
Maintained a clean work area by wiping down counters, sweeping floors.
Assisted management with inventory control processes such as restocking supplies.
Verified accuracy of orders prior to checkout to ensure correct pricing was applied.
Provided excellent customer service by addressing customer inquiries promptly and efficiently.
Assisted other employees in completing tasks when needed or requested by supervisor.
Kept records of transactions made during shift on daily sales report log sheets.
Performed opening and closing duties including counting money in register drawer, reconciling daily sales receipts and preparing deposits for bank pick-up.
Education
High School Diploma -
Brunswick County Early College High School
Bolivia, NC
05-2024
Skills
Menu Presentation
Food Service
Food Station Setup
Customer Engagement
Point Of Sale (Pos) System Operations
Customer Interaction
Customer Complaint Resolution
Staff Training
Workflow Coordination
Equipment Operation
Spanish Translation
Ability to operate machinery
Ability to carefully arrange product, and memorize instruction
Affiliations
Regularly works on and researches automotive subjects.