Well-organized exeditor keeps inventories optimized and documentation current to maximize kitchen efficiency. Excellent communication, planning and problem-solving abilities developed over 4 years of related experience.
Overview
4
4
years of professional experience
Work History
Expeditor
Bahama Breeze
Woodbridge, VA
08.2020 - Current
Coordinated service for food runners and other kitchen staff.
Confirmed guest satisfaction by monitoring company time and quality standards for each meal.
Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
Provided mentorship and guidance to new kitchen team members.
Verified pricing and computed product totals to complete detailed invoices.
Illustrated knowledge of menu and service offerings to educate guests.
Entered information into system to update status reports.
Adhered to corporate standards and policies in overseeing restaurant operations.
Delivery Driver
Amazon
Manassas, VA
08.2023 - 02.2024
Transported and safely delivered items to prevent damage or loss.
Navigated routes with relevant map programs and GPS systems.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Handled merchandise in accordance with product handling standards.
Obeyed traffic laws and follow established traffic and transportation procedures.
Loaded trucks and safely secured merchandise to prevent damage during transportation.
Verified deliveries against shipping instructions prior to delivering to customers.
Notified customers of delays to decrease calls to support.
Inspected vehicle and maintained gas, oil and water levels.
Received daily delivery instructions and route assignments from dispatch.
Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
Provided excellent customer service by answering inquiries about products or services being delivered.
Drove safely in all weather conditions including rain, snow, sleet, ice.
Server
Crossroads Tavern
Manassas, VA
10.2022 - 03.2023
Provided exceptional service to high volume of daily customers.
Operated POS terminals to input orders, split bills and calculate totals.
Greeted customers, answered questions and recommended specials to increase profits.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Cleaned tables and chairs to prepare dining area for next customers.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Served food and beverages to patrons and immediately remedied issues with orders.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.