Christopher Clowers
Bakersfield,Kern
Summary
Experienced Route Manager with a demonstrated history of working in industrial pest industry. Skilled in Commodity Fumigations, Operations Management, Coaching and Sales. Strong customer service professional with 17 years experience in the pest industry.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Route Manager
Sprague Pest Solutions
09.2021 - Current
- Developed strong relationships with clients, ensuring consistent communication and timely service.
- Enhanced customer satisfaction by resolving service issues promptly and professionally.
- Over 2 years experience in Commodity Fumigations.
- Graduated from Leadership Development 1.
- Always willing to help other employees with their routes and training.
Route Manager
Orkin Pest Control
06.2021 - 09.2021
- In charge of a combo route commercial/residential
- Provide excellent customer service.
- Help generate leads for pest, termite and exclusion work.
Service Manager
Terminix International
04.2018 - 06.2021
- Managed a team of technicians, ensuring timely completion of routes and high-quality workmanship.
- Conducted regular performance evaluations for staff members, offering constructive feedback and facilitating professional development opportunities.
- Streamlined scheduling procedures, optimizing technician deployment to maximize productivity and minimize client wait times.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Implemented inventory management systems to reduce costs and increase efficiency in the service department.
Route Manager
Sprague Pest Solutions
01.2017 - 04.2018
- Maintained and updated all customer records on a regular basis.
- Was Safety Technician for the Bakersfield Branch.
- Always made sure that our customers passed their pest audits.
- Always willing to help other employees with their routes.
Education
Associate of Arts - Political Science And History
Bakersfield College
Bakersfield, CA05.2023
High School Diploma -
Bakersfield Adult Schools
Bakersfield, CA06.1994
Skills
- Strategic Planning
- Route Optimization
- Incident Reporting
- Safety Management
- Quality Control
- Cost Reduction
- Production Planning
Certification
- SPCB Branch 2 & 3
- QAL A, B, C, K, M
- Aerial and Scissor Lift Certification
Timeline
Route Manager
Sprague Pest Solutions
09.2021 - Current
Route Manager
Orkin Pest Control
06.2021 - 09.2021
Service Manager
Terminix International
04.2018 - 06.2021
Route Manager
Sprague Pest Solutions
01.2017 - 04.2018
Associate of Arts - Political Science And History
Bakersfield College
High School Diploma -
Bakersfield Adult Schools
- SPCB Branch 2 & 3
- QAL A, B, C, K, M
- Aerial and Scissor Lift Certification
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