Christopher Coakley
Suwanee,GA
Summary
Driven and detail-oriented professional with a proven track record at Kona Ice, adept at processing transactions and elevating customer experiences in high-stress environments. Excelled in teamwork and decision-making, significantly enhancing sales through suggestive selling and exceptional service. Experienced referee, promoting fairness and safety, showcasing strong organizational skills and a friendly demeanor.
Overview
6
6
years of professional experience
Work History
Sales Associate
Kona Ice
04.2021 - 07.2023
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Referee
Atlanta Fire United
09.2017 - 06.2023
- Examined equipment for proper functionality and promoted safe playing conditions.
- Officiated at sporting events, games, or competitions to maintain standards of play and verify observed game rules.
- Addressed rule infractions or complaints by participants to assess any necessary penalties.
- Managed player substitutions to establish smooth and productive flow of game.
- Signaled free kicks, corners and throw-ins to control flow of game and provide fair rules.
- Mentored and supported new referees to enhance knowledge of fundamentals of game and apply best practices.
- Enforced discipline to encourage respect, fairness and equality for players.
Education
Bachelor of Science - Engineering Technology
Georgia Southern University
Statesboro, GA06.2027
High School Diploma -
North Gwinnett High School
Suwanee, GA06.2023
Skills
- Excellent decision-making skills
- Teamwork and Cooperation
- Organized
- Detailed
- Friendly
- Task-oriented
Timeline
Sales Associate
Kona Ice
04.2021 - 07.2023
Referee
Atlanta Fire United
09.2017 - 06.2023
Bachelor of Science - Engineering Technology
Georgia Southern University
High School Diploma -
North Gwinnett High School
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