Christopher Cobb
Fletcher,NC
Summary
Goal-oriented Human Resources Specialist with 15 years of experience in training protocol development and policy implementation. Strong financial acumen with demonstrated success in budget development and adherence. Accomplished in analyzing company needs and developing long-term solutions to meet personnel objectives.
Overview
17
17
years of professional experience
Work History
Sales Manager
Tradesmax Staffing
09.2023 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Owner Investor
Youngblood Investments
12.2017 - 01.2022
Contract Human Resources Consultant
Home Depot
08.2011 - 11.2017
- Held exit interviews with employees and record their feedback to optimize our policies and procedures.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Liaised between employees and managers and advise on pertinent issues such as equal employment opportunity and sexual harassment.
- Narrow down the talent pool to highly-qualified candidates, interview the shortlist, and onboard and train new hires.
- Create, enact, and improve personnel policies and procedures.
- Manage human resources programs including employee benefits, training, and company evaluation and compensation.
- Recruiter for the commercial organization of Travelport.
- Full cycle recruiting handling up to 30 requisitions spanning the organization.
- Implementation Associate for OpenHire ATS System at CBeyond.
- Created Performance Improvement Plan process for The Home Depot Subsidiary Apex Supply.
- Career Path System created to improve retention and career pathing.
- Trained internal managers on Policy and HR Law.
Talent Acquisition Manager
ALL Connect
09.2010 - 08.2011
- Managed the Call Center Recruiting program for the Atlanta Sales and Customer Service Center.
- Lowered outside recruiting vendor fees 87% by creating an internal full cycle recruiting program.
- Worked with Compensation to address benchmarking and salary compression issues to establish a new pay grade system for Non-Exempt employees.
Human Resource Manager /Senior Human Resources Recruiter
Tensar Corporation
08.2007 - 08.2010
- Collaborated with department heads to identify staffing requirements, resulting in improved workforce planning and reduced turnover rates.
- Served as a key point of contact for both internal stakeholders and external partners on matters relating to resource availability and allocation, fostering strong relationships built on trust and transparency.
- Trained and implemented all plant safety guidelines.
- Scheduled interviews, orientations, or training sessions.
- Completed personnel transactions and maintains associated records.
- Assisted in the creation and maintenance of human resources forms or documents.
- Answered basic employee questions about human resources policies or offerings.
- Collected and analyzed internal and external information in order to compare the organization's HR practices to those prevailing in the market.
- Provided administrative support in full planning and coordination for training, employee events, annual meetings, and other related activities; meeting management and scheduling; supporting project teams and timelines; assisted with onsite drug testing.
- Assisted with internal communications which includes written and visually appealing communications that are distributed through a variety of methods and adhere to various brand standards. These are digital signage, posters, email, SharePoint 365, and others as needed.
- Assisted with designing and delivering training when process improvements are made. This can be related to change management, new technology, and equipment, employee engagement, or other related topics as requested.
- Maintained personnel files, medical files, I-9, and FMLA files for all terminated employees This included adherence to the records retention policy.
- Attended professional and industry association meetings, educational workshops, seminars, etc. to remain current on new and upcoming ideas, practices, and procedures.
- Created and Managed the College Recruiting program.
- Benefits Administration for the Atlanta Group and the North Carolina Group.
- Provided HR training to Management as well as running the day to day on the orientation program.
Education
Bachelor of Science - Business Administration
University of Central Florida
Orlando, FLSkills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Performance Management
- Consultative Sales
- ADP Totalsource
- Peopleclick
Timeline
Sales Manager
Tradesmax Staffing
09.2023 - Current
Owner Investor
Youngblood Investments
12.2017 - 01.2022
Contract Human Resources Consultant
Home Depot
08.2011 - 11.2017
Talent Acquisition Manager
ALL Connect
09.2010 - 08.2011
Human Resource Manager /Senior Human Resources Recruiter
Tensar Corporation
08.2007 - 08.2010
Bachelor of Science - Business Administration
University of Central Florida