Summary
Overview
Work History
Education
Skills
Awards
Professionalreferences
Affiliations
Accomplishments
References
Timeline
SalesManager
Christopher Colby

Christopher Colby

Sales and Management Professional
Jessup,MD

Summary

With my several years of experience in sales, business operations and marketing management positions, I am taking my knowledge and strong work ethic to a rewarding career change. By showing my next employer what I offer to their company as a valued, respected and integral part of their team I look to become a strong leader in my next career venture.

Overview

17
17
years of professional experience

Work History

Counter Sales/Manager In-Training

Aireco Supply
Baltimore, MD
12.2023 - Current
  • Took on a new career path and started my position at Aireco in Dec 2023
  • Since being at the Russell St Locations, we have been able to increase customer satisfaction and customer store front experiences
  • DUTIES - Create a Customer First Environment, Problem Solving, Customer Management, Direct Sales and Quotes, Inventory Audits, Inventory Management, Shipping and Receiving, other duties as assigned or required

General Manager

Guitar Center
Glen Burnie, MD
07.2014 - 08.2023
  • Successfully created a sales and customer first culture that allowed the Glen Burnie location to overcome obstacles and hit goals in all three departments of a growing $6.5M business that included Lessons, Operations and Sales
  • DUTIES - Lessons and Student gains and retention, Internal Store HR (Conflict management, Hiring/ Promotions/ Terminations, Time and Attendance), Sales and Merchandising Coaching, KPI, P&L and Budget Management, Labor and Scheduling, other duties as assigned or required

Operations Supervisor

Echodale Services
Hamilton, MD
09.2012 - 02.2016
  • By providing well run, start to finish home remodeling services that focused on customer experience, I was able to directly assist in taking a small painting company into a general contracting and remodeling business
  • DUTIES - Site Supervision, General HR, Accounting, Invoice and Expense Reporting, Payroll, Labor and Scheduling, Estimates, Contract Negotiations, P&L reporting, Job Site Budgeting, Inventory Control, Vendor Management other duties as assigned or required

Business Development Director

Nissan of Drexel Hill
Drexel Hill, PA
06.2008 - 09.2012
  • Changed the dealership experience to a more modern approach, Trained a team of four to provide customer friendly internet lead practices, 'pain free' purchase tactics, and direct customer service experiences for sales and service
  • By implementing these fundamental changes, the dealership steadily increased overall business by over 30% during my tenure
  • DUTIES - Sales Management, Vendor Management and contract negotiation, Direct to Consumer and Internet Marketing and Advertising, CRM supervision, Sales and Customer Experience Training, Internet Lead Management, Direct Customer Sales, F&I assistant, other duties as assigned or required

Education

HS Diploma -

North Caroline HS
Ridgely, MD

Mass Communications - Art History

Towson University
Towson, MD

Skills

  • Sales reporting
  • Cross-selling strategies
  • Sales analysis
  • Brand promotion
  • Product merchandising
  • Inventory counting
  • Customer assistance
  • Stock replenishment
  • Business performance review
  • POS systems
  • Customer engagement
  • Staff management
  • Customer consultations
  • Product knowledge
  • Team development
  • Team Training
  • Cash-handling procedures
  • Merchandise display
  • Event planning

Awards

  • Kia E-Dealer of the Year 2007
  • Kia Silver Level Sales Achievement 2007
  • Consumers Choice 'Best Of' Nissan Dealership 2010, 2011, 2012
  • Guitar Center 'Retail World Series' Private Label Card Performance Winner 2021
  • Guitar Center 'Battle of the Bands' Overall Sales and Performance Winner 2022
  • Guitar Center 'Guitar-a-thon' Private Label Card Performance Winner 2020

Professionalreferences

  • Jonathan Lassiter, Chief Operating Officer at CULTA, (252) 258-7368, nashvillesalt@gmail.com, https://www.linkedin.com/in/jonathan-lassiter-86074a8b
  • Billy Donohue, Mid-Atlantic District Manager at Guitar Center, (917) 574-8769, billy.donohue@guitarcenter.com, https://www.linkedin.com/in/william-donohue-a634598a
  • Keith O'Brien, Business Development Manager at Hill Buick GMC, (215) 776-5567, sunday70star@yahoo.com, https://www.linkedin.com/in/keith-o-brien-46530750

Affiliations

  • Active local muscian and artist
  • PTA President of my childrens elementary school
  • Professional muscian with recent 2024 album release included in several "Best Of" 2024 year end list and reviews across several countries

Accomplishments

  • Guitar Center "Battle of the Bands" Winner for overall store performance in 2023
  • Guitar Center "March Madness" Winner for private lable financing performance 2024
  • Nissan Presidents club member
  • Readers Choice award for most recommended Nissan Dealer for 2010-2012

References

References available upon request.

Timeline

Counter Sales/Manager In-Training

Aireco Supply
12.2023 - Current

General Manager

Guitar Center
07.2014 - 08.2023

Operations Supervisor

Echodale Services
09.2012 - 02.2016

Business Development Director

Nissan of Drexel Hill
06.2008 - 09.2012

HS Diploma -

North Caroline HS

Mass Communications - Art History

Towson University

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Christopher ColbySales and Management Professional