Christopher Cole
New York,NY
Summary
Dedicated and knowledgeable Human Resources professional and team player with experience in full cycle recruitment, on boarding and off boarding, organizing/conducting employee trainings, payroll & benefits administration, updating HR databases (PTO use, new hires and separations), HR Investigations, policy creation, employee engagement, project management, EEO-1 reporting, performance management, HRIS implementation management, succession planning, budgeting, scheduling and calendar management, maintaining all employees’ internal records, job description preparation, new employee orientation and staffing training/ development. Highly efficient and well established in administrative environments that are fast paced and challenging. Graduated with my Master of Science Degree in Human Resources Management.
Overview
13
13
years of professional experience
Work History
Human Resources Manager
My Sisters' Place, Westchester, NY
08.2023 - Current
- Spearheaded successful recruitment campaigns, attracting top-tier talent to fill key company positions.
- Promoted diversity and inclusion within the workplace by initiating targeted training programs and implementing inclusive hiring practices.
- Collaborated with executive leadership to align HR initiatives with overall organization goals and objectives.
- Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Established effective succession planning strategies to prepare future leaders in line with organizational objectives.
- Enhanced employee satisfaction by implementing effective training programs and performance evaluation systems.
- Streamlined HR processes for increased efficiency in hiring, onboarding, and benefits administration.
- Enhanced employee satisfaction by effectively managing leave of absence requests and providing timely responses.
- Managed complex medical leaves, ensuring proper documentation and compliance with company policies and relevant laws.
Human Resources Operations Manager
Ultrafabrics Inc.
10.2018 - 04.2023
- Facilitates annual talent review, working with managers on outlining succession plans, identifying high potentials and managing development profiles; lead mid-year check-ins to assure development plans are tracking.
- Streamlined HR processes by implementing new software and automated systems, enhancing efficiency and reducing manual workload.
- Improved employee retention rates by developing comprehensive onboarding programs and ongoing training initiatives.
- Enhanced company culture by implementing employee engagement strategies, including team-building events and recognition programs.
- Reduced time-to-hire with targeted recruitment efforts, streamlined interview processes, and improved candidate sourcing methods.
- Managed complex employee relations issues, conducting thorough investigations to ensure fair resolutions for all parties involved.
- Optimized benefits administration process by negotiating competitive insurance contracts and streamlining the enrollment process for employees.
- Implemented performance management system to align individual goals with company objectives, fostering a culture of continuous improvement.
- Ensured compliance with federal, state, and local labor laws by staying current on regulations and updating company policies accordingly.
- Conducted thorough job analyses to develop accurate and detailed job descriptions for new hires.
HR Payroll Specialist
RPW Group
06.2014 - 10.2018
- Streamlined payroll processes by implementing efficient data entry and organization techniques, resulting in reduced processing time.
- Improved payroll accuracy by conducting thorough audits, identifying discrepancies, and resolving issues promptly.
- Enhanced employee satisfaction with timely and accurate payroll disbursements through meticulous record-keeping and attention to detail.
- Managed complex payroll situations involving multiple jurisdictions, tax codes, and benefit structures for a diverse workforce.
- Assisted employees in understanding their paychecks, deductions, taxes, benefits contributions, and leave balances through clear explanations and guidance when needed.
Staffing & Operations Manager
L Brands
04.2011 - 06.2014
- Supported the Store Leadership Team in sourcing candidates leveraging social media and outreach tools
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Enhanced client satisfaction and retention through consistent delivery of high-quality candidates for open positions.
- Reduced time-to-fill metrics by proactively building a robust talent pipeline and maintaining strong relationships with passive candidates.
- Developed targeted recruiting plans for hard-to-fill positions, resulting in successful placements within tight deadlines.
Education
Master of Science in Human Resources & Organizational Effectiveness - Human Resources Management
Manhattanville College
Purchase, NY05.2022
Bachelor of Business Administration - Business Administration
The College of Westchester
White Plains, NY05.2020
Skills
- Employee Relations
- Organizational Development
- Leadership Development
- Compensation and Benefits
- Recruitment
- Payroll Administration
- Employee Handbook Development
- Labor Relations
- HRIS Management
- Policy Enforcement
- Corrective Action Planning
- Employee Onboarding
Personal Information
Title: HUMAN RESOURCES MANAGER
Timeline
Human Resources Manager
My Sisters' Place, Westchester, NY
08.2023 - Current
Human Resources Operations Manager
Ultrafabrics Inc.
10.2018 - 04.2023
HR Payroll Specialist
RPW Group
06.2014 - 10.2018
Staffing & Operations Manager
L Brands
04.2011 - 06.2014
Master of Science in Human Resources & Organizational Effectiveness - Human Resources Management
Manhattanville College
Bachelor of Business Administration - Business Administration
The College of Westchester
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