Christopher Coleman
Clinton Township,MI
Summary
Driven Branch Manager with a proven track record at ABC Supply, adept in branch operations management and fostering customer relationships. Enhanced service quality, achieving significant customer satisfaction growth. Excelled in sales management, consistently surpassing targets through strategic initiatives and robust team development. Demonstrates an exceptional work ethic and time management skills, securing long-term client partnerships and driving revenue.
Overview
9
9
years of professional experience
Work History
Branch Manager
ABC Supply
03.2016 - Current
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
Education
High School Diploma -
East Ridge High School
Lick Creek, KY06.2010
Skills
- Branch Operations Management
- Customer Service
- Customer Relationships
- Excellent time management skills
- Excellent work ethic
- Sales management
Timeline
Branch Manager
ABC Supply
03.2016 - Current
High School Diploma -
East Ridge High School
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