Christopher Collier
Sales Consultant
San Diego,CA
Summary
Results-oriented sales consultant with over 10 years of experience producing outstanding results and strong revenue growth for busy Real Estate/Property Management industry. Successful in closing sales quickly and securing repeat business. Motivated and respected professional with excellent communication and negotiation skills.
Overview
11
11
years of professional experience
Work History
Leasing Consultant
The Irvine Company
San Diego, CA
03.2016 - Current
- Resolved conflicts between tenants regarding noise, encroachments and parking.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Validated rental eligibility by using ICAC's verification process.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Assisted prospective tenants in paperwork completion and other logistics, facilitating smooth move-in processes and effective communication.
- Escalated any major issues to property manager for immediate remediation.
- Verified tenant incomes and other information before accepting lease applications, working closely with Community Manager to maintain accuracy.
- Invited prospects to fill out application upon completion of property tour.
- Managed all aspects of customer service, including greeting clients, showing apartments, preparing leases and resolving resident issues.
- Liaised between property owners and tenants about expectations, paperwork, payments and other logistics.
- Boosted occupancy 7% by leveraging market knowledge and successful promotional strategies.
- Marketed property to local businesses through collateral, emails and phone calls.
Small Business Specialist
US Bank
Carlsbad, CA
12.2014 - 01.2016
- Developed customized solutions of deposit, lending and other products for small business customers.
- Prospected for new business through networking, community outreach and customer referral generation.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Provided leadership and direction to grow team portfolio and increase revenue.
- Met with customers to assess needs and propose customized solutions.
- Stayed up-to date with latest bank products and services for businesses.
- Delivered exceptional experience and maintained productive relationships with area small businesses.
Small Business Specialist
JPMorgan Chase Bank N.A
San Diego, CA
04.2013 - 12.2014
- Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue.
- Conducted detailed financial reviews for business clients to sell appropriate products to fit clients needs.
- Networked to increase client base and encourage existing clients to expand financial portfolios.
- Developed top-performing teams, leading to increased branch efficiency and positive customer feedback.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Expanded client base by promoting new financial products.
- Achieved consistent recognition as top sales performer.
Personal Banker
Wells Fargo Bank
San Diego, CA
06.2010 - 04.2013
- Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Coordinated daily cash reconciliation in high-volume location.
- Processed quarterly vault and ATM audits with zero error rate.
- Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Leasing Professional
Greystar Management
Santa Clarita, CA
06.2009 - 06.2010
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Validated rental eligibility by using Greystar's verification process.
- Resolved conflicts between tenants regarding noise, encroachments and parking.
- Distributed and followed up on tenant renewal notices.
- Collected rent and tracked resident payments and information in Yardi.
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Invited prospects to fill out application upon completion of property tour.
Education
High School Diploma -
Palmdale High School
Palmdale, CA 08.1998 - 06.2021
Skills
AdministrativeAdvertisingBankingBusiness developmentClosingProblem solvingProperty management
Customer service-focused
Leasing and sales
Marketing and advertising
Staff Management
Accomplishments
Consistent Top Performer and President's Club winner since 2018
Timeline
Leasing Consultant
The Irvine Company
03.2016 - Current
Small Business Specialist
US Bank
12.2014 - 01.2016
Small Business Specialist
JPMorgan Chase Bank N.A
04.2013 - 12.2014
Personal Banker
Wells Fargo Bank
06.2010 - 04.2013
Leasing Professional
Greystar Management
06.2009 - 06.2010
High School Diploma -
Palmdale High School
08.1998 - 06.2021