Summary
Work History
Education
Skills
Timeline
Generic

Christopher Conley

Chicago,IL

Summary

Dynamic customer service professional with experience at the Chicago Transit Authority, excelling in complaint resolution and customer consultation. Proven ability to enhance satisfaction through effective communication and cash handling. Committed to delivering exceptional service and fostering positive client relationships in fast-paced environments.

Work History

Customer Service Assistant

Chicago Transit Authority, CTA
  • Assisted customers with inquiries regarding transit schedules and routes.
  • Provided guidance on fare options and ticket purchasing processes.
  • Resolved customer complaints efficiently to enhance satisfaction levels.
  • Maintained accurate records of customer interactions and feedback.

Cashier

Target
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with inquiries, enhancing overall shopping experience.
  • Maintained cleanliness and organization of checkout area to improve workflow.
  • Collaborated with team members to ensure smooth operation during peak hours.

Education

Associate of Arts - General Education

Malcolm X College
Chicago, IL
12-2011

Skills

Cash handling

Complaint handling

Customer consultation

Complaint resolution

Timeline

Customer Service Assistant

Chicago Transit Authority, CTA

Cashier

Target

Associate of Arts - General Education

Malcolm X College
Christopher Conley