Christopher Connell

I've been a sales manager at a retail vape and smoke shop for nearly a decade, thriving in the fast-paced environment and building a reputation for driving results. My knack for connecting with customers has been key—whether it’s guiding a first-timer through their options or turning regulars into loyal advocates for the shop. I’ve got a deep knowledge of the products, from mods and e-liquids to pipes and accessories, and I use that expertise to match people with exactly what they need, boosting both sales and satisfaction.Leading the team, I focus on fostering a vibe that’s welcoming but sharp, training staff to read customers’ needs and close deals without being pushy. I’ve consistently hit or exceeded sales targets by keeping the shop floor dynamic—think strategic displays, upselling that feels natural, and promotions that actually move product. Over the years, I’ve built strong relationships with suppliers, negotiating deals that keep our inventory fresh and competitive. I also stay on top of trends, making sure we’re stocked with the latest devices and flavors before they blow up.My hands-on approach means I’m out there with the team, troubleshooting issues, handling the occasional difficult customer with finesse, and keeping morale high. I’ve implemented systems to streamline operations, like inventory tracking that cuts waste and scheduling that keeps everyone happy. The shop’s success had came from a mix of hustle, intuition, and a genuine passion for the industry, and I’m proud to have been a driving force behind its growth for almost ten years.