Summary
Overview
Work History
Education
Skills
artist
Languages
Timeline
Intern

Christopher Contreras

Summary

As a Customer Service Representative, I bring to the table top-notch skills in both oral and written communication, along with active listening and analytical problem-solving abilities. My approach is centered around enhancing customer experiences by adopting service-oriented behaviors, understanding their desires, and providing personalized solutions to foster loyalty.


With extensive experience in the customer service industry, I consider myself a solid team player with an outgoing and positive demeanor. I've honed my skills in establishing rapport with clients and am motivated by the goal of maintaining customer satisfaction to contribute to the overall success of the company. My specialization lies in quality, speed, and process optimization.


Beyond my role in customer service, I am a dedicated professional with impressive skills in horticulture and landscaping. I am committed to both worksite safety and ensuring client satisfaction. Operating equipment to plant, trim, and protect customer greenery is second nature to me, and I take pride in producing attractive, long-lasting displays. My articulate, energetic, and results-oriented nature reflects a genuine passion for developing relationships, cultivating partnerships, and contributing to the growth of businesses.

Overview

1
1
year of professional experience

Work History

Intern

King's Landscaping
06.2023 - 10.2023
  • Analyzed problems and worked with teams to develop solutions.
  • Participated in field work related to projects to gain knowledge.
  • Interacted with customers in-person to provide information.
  • Facilitated successful completion of projects from concept to launch.

Intern

Carniceria Camargo
06.2022 - 12.2022
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

No Degree -

Pennsgrove Highschool
Penns Grove, NJ
06.2024

Skills

  • Presentations
  • Supply Restocking
  • Research
  • Needs Assessment
  • De-Escalation Techniques
  • Computer Skills
  • Sales Quota Achievement
  • Retail Materials Management
  • Stock Management

artist

I have the ability to draw, expanding my ability of creativity and quick movements. as well as spotting minor details in certain objects or ideas.

Languages

Spanish
Native or Bilingual

Timeline

Intern

King's Landscaping
06.2023 - 10.2023

Intern

Carniceria Camargo
06.2022 - 12.2022

No Degree -

Pennsgrove Highschool
Christopher Contreras