Christopher Cortez
Entry Level Information Tech
Colorado Springs,CO
Summary
A Hardworking and passionate job seeker with a positive attitude ready to secure an entry-level position. 17+ years of focused diverse career progression with management skills: Influencing, leading, negotiating and delegating abilities in the fast food, retail, and customer service Industries. Highly adaptable, mobile, analytical team player who thrives in environments requiring ability to prioritize and juggle multiple responsibilities. Reliable and productive worker with solid work ethic and an extensive background in Sales & food service environments. Several years' tenured in management leading high-performing teams in fast-paced, challenging environments and including low-level positions. Exceptional communication, organization, and time management abilities. Enthusiastic, eager and ready to help a team achieve company goals and success through hard work, attention to detail and organizational skills. Motivated to learn, grow and excel in a strong productive environment.
Overview
17
17
years of professional experience
3
3
years of post-secondary education
4
4
Certificates
Work History
Driver
UPS
San Antonio, TX
11.2016 - 02.2017
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Verified daily deliveries against shipping instructions before delivering to customers.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Delivered goods and products to customer on time and in excellent condition.
- Planned and adjusted optimal routes based on traffic and weather conditions.
Driver
Uber,Lyft
San Antonio, TX
03.2015 - 10.2016
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Informed management of daily activities by updating logs with mileage and delivery information.
- Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
Data Survey Associate
RetailData LLC
Glen Allen, VA
02.2010 - 08.2012
- Carried out day-to-day duties accurately and efficiently.
- Conducted research, gathered information from multiple sources and presented results.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Used coordination and planning skills to achieve results according to schedule.
- Navigate and collect information in price, assortment and promotional data sets
Team Leader Manager
Jack In The Box
Schertz, TX
11.2007 - 04.2009
- Drove performance of staff by positive work atmosphere and administering recognition and rewards programs.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence and decreasing escalations to executive office.
- Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans and follow-up procedures.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Administered new hire transitional training and quality assurance programs.
Assistant Store Manager
U-Haul International
San Antonio, TX
08.2004 - 11.2007
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities..
- Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Education
Bachelors of Applied Arts And Science - Information Technology
Texas A&M University - Central Texas
Killeen, TX 06.2022 - Current
Associate of Applied Science - Information Technology
San Antonio College
San Antonio, TX 01.2020 - 05.2022
Skills
- Customer rapport
Affiliations
- Association for Computing Machinery
Certification
- Google Cloud Digital Leader Training Professional Certificate
Timeline
Bachelors of Applied Arts And Science - Information Technology
Texas A&M University - Central Texas
06.2022 - Current
Associate of Applied Science - Information Technology
San Antonio College
01.2020 - 05.2022
Driver
UPS
11.2016 - 02.2017
Driver
Uber,Lyft
03.2015 - 10.2016
- Certificate of Mixology, Texas School of Bartenders
03-2010
Data Survey Associate
RetailData LLC
02.2010 - 08.2012
Team Leader Manager
Jack In The Box
11.2007 - 04.2009
Assistant Store Manager
U-Haul International
08.2004 - 11.2007
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