Christopher Cortez
Honolulu
Summary
Dynamic Sales Manager with the US Navy, skilled in relationship building and strategic planning. Achieved significant revenue growth through effective sales strategies and staff training. Proven analytical problem solver, fostering team cohesion and exceeding sales quotas. Adept at identifying client needs and delivering tailored solutions for enhanced satisfaction.
Overview
9
9
years of professional experience
Work History
Sales Manager
US Navy
01.2022 - 03.2025
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Retail Service Specialist
US Navy
01.2022 - 03.2025
Construction Worker
NMC REMODELING AND CONSTRUCTION
07.2016 - 09.2021
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Gathered and disposed of worksite debris to remove safety hazards.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Assisted with successful, time-sensitive renovations of various structures.
- Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
- Exhibited exceptional problem-solving abilities under pressure by employing critical thinking skills to overcome complex challenges on job sites.
- Contributed to a positive work culture by fostering teamwork among staff through open communication channels, which led to higher overall productivity levels during projects.
- Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
- Improved client satisfaction by delivering high-quality workmanship consistently, following up on feedback, and addressing concerns promptly.
- Participated in continuous learning initiatives to enhance professional development within the industry, applying new techniques when necessary for optimal results on job sites.
Journeyman Carpenter
NMC REMODELING AND CONSTRUCTION
03.2016 - 05.2020
- Completed installations of building structures, trim, flooring, and cabinetry.
- Demonstrated versatility as a journeyman carpenter with experience in both rough framing and finish work across diverse construction environments.
- Installed and repaired woodwork, millwork and cabinetry.
- Improved project efficiency by effectively managing carpentry tasks and maintaining a well-organized worksite.
- Enhanced safety measures by consistently adhering to industry guidelines, reducing workplace accidents significantly.
- Planned and executed work with proper tools and materials to maximize productivity.
- Coordinated movement of materials and equipment to job sites.
- Increased client satisfaction with high-quality craftsmanship in residential and commercial construction projects.
- Followed established job site safety regulations and maintained safe and clean work area.
- Interacted closely with customers to better understand project scope.
- Completed projects on time and within budget through meticulous planning and efficient task execution.
- Discarded debris and disposed waste to maintain cleanliness and quality standards.
- Cut, shaped and installed siding, roofing and framing to protect interior of properties from harsh weather conditions.
- Planned projects by identifying necessary equipment, tools, and required assistance.
- Demonstrated close attention to detail to verify quality and accuracy of work.
- Installed drywall, ceilings, trim and fabricated replacement trim and moldings.
- Built and hung custom doors and frames.
- Specialized in foundations, framing and finish carpentry.
- Cut and shaped materials to meet outlined measurements.
- Shaped or cut materials to specified measurements using hand tools, machines and power saws.
- Measured, cut and installed drywall, paneling and other materials.
- Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
- Assembled and installed furniture and cabinetry.
- Repaired damaged doors, windows and other structures.
- Followed protocols and stayed organized to provide personal and teammate safety.
Education
High School Diploma -
CYPRESS SPRINGS HIGH SCHOOL
Houston Texas05.2017
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Strategic planning
- Analytical problem solver
- Decisive
- Marketing strategy
- Review of contracts
- Operations
Accomplishments
US Navy Combat Veteran
Timeline
Sales Manager
US Navy
01.2022 - 03.2025
Retail Service Specialist
US Navy
01.2022 - 03.2025
Construction Worker
NMC REMODELING AND CONSTRUCTION
07.2016 - 09.2021
Journeyman Carpenter
NMC REMODELING AND CONSTRUCTION
03.2016 - 05.2020
High School Diploma -
CYPRESS SPRINGS HIGH SCHOOL
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