Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Christopher Cosby

Lawrenceville,GA

Summary

Well-rounded organized professional with a background in office administration. Known for high productivity levels and the ability to efficiently complete tasks, ensuring smooth operations. Skilled in data entry, file management, and scheduling, with strong capabilities in multitasking and prioritizing workloads. Excels through communication, problem-solving, and adaptability, contributing to team success and operational excellence.

Overview

9
9
years of professional experience

Work History

Office Assistant

CarMax
Atlanta, GA
06.2023 - Current
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
  • Answered phone calls and directed them to appropriate personnel.
  • Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
  • Managed inventory of office supplies and placed orders when needed.
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
  • Assisted with special projects as needed by researching information on the internet or through other sources.
  • Maintained an organized filing system of paper documents and electronic files.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.

Warehouse Supervisor

Office Depot Inc
Atlanta, GA
11.2020 - 06.2023
  • Ensured appropriate staffing levels to meet production demands.
  • Provided leadership to motivate staff members to achieve performance goals.
  • Analyzed data from reports generated by Warehouse Management System software.
  • Resolved customer inquiries regarding order status or delivery issues promptly.
  • Ensured compliance with local regulations related to health and safety standards.
  • Coordinated with other departments to ensure smooth flow of materials.
  • Enforced company policies related to employee conduct in the workplace.
  • Developed plans for reorganizing storage areas as necessary based on product volume changes.
  • Coordinated with transportation companies for timely delivery of goods.
  • Performed regular inspections of equipment, facilities, and personnel safety practices.
  • Directed receiving, warehousing, distribution and maintenance services.
  • Assisted with scheduling shipments and deliveries according to customer requirements.
  • Evaluated existing processes for cost savings opportunities.
  • Created strategies for improving operational efficiencies in the warehouse.
  • Supervised loading and unloading of materials from incoming trucks.
  • Addressed any problems that may arise during day-to-day operations in a timely manner.
  • Managed daily cycle counts to maintain accurate inventory levels at all times.
  • Conducted training sessions for new employees on proper use of equipment and safety protocols.
  • Maintained and updated inventory records accurately.

Store Manager

Off Broadway Shoe Warehouse
Lawrenceville, GA
04.2018 - 10.2020
  • Updated POS system with new products and promotional offers.
  • Organized promotional events to increase product awareness.
  • Recruited, trained and supervised new employees.
  • Established customer service standards and monitored staff compliance.
  • Implemented efficient systems for tracking stock movement.
  • Created weekly work schedules for store personnel.
  • Managed daily banking activities such as deposits and withdrawals.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Resolved customer complaints in a timely manner.
  • Monitored inventory levels and placed orders to restock shelves.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.

Package Handler

UPS
Atlanta, GA
11.2017 - 03.2018
  • Labeled parcels accurately according to company guidelines.
  • Transported parcels between loading docks, delivery vehicles, and post office facilities.
  • Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
  • Checked all outgoing shipments to ensure accuracy of contents.
  • Assisted in training new employees on package handling processes.
  • Participated in regular safety meetings and training sessions.
  • Inspected packages for damages or defects and recorded any issues found.
  • Utilized computer systems for tracking orders, printing labels, and preparing reports.

Kitchen Manager

Bojangles' Famous Chicken 'n Biscuits
Lawrenceville, GA
03.2017 - 11.2017
  • Managed employee relations by providing guidance on job duties as well as disciplinary actions when needed.
  • Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
  • Ensured compliance with health and safety regulations.
  • Inspected equipment regularly to identify necessary repairs or replacements.
  • Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
  • Trained new employees on kitchen procedures and policies.
  • Analyzed financial data including sales reports, budgeting information and cost analysis reports to make operational decisions.
  • Evaluated employee performance through observation of work habits, attitude toward customers and adherence to company policies.
  • Trained new kitchen staff on proper food handling techniques and safety regulations.

Cashier Team Lead

Auntie Anne's Pretzel Shop
Lawrenceville, GA
01.2016 - 03.2017
  • Provided guidance to cashiers on how to accurately ring up customers' purchases.
  • Monitored cashier performance, providing feedback as needed.
  • Supported other teams when necessary, such as stocking shelves or bagging groceries.
  • Conducted inventory audits to ensure accuracy of product levels in the register area.
  • Coordinated with other departments when additional support was needed during peak hours.
  • Processed refunds and exchanges according to company policy.

Sales Associate

Wilson Leather
Lawrenceville, GA
09.2015 - 01.2016
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Organized stockroom shelves according to size, color or style.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Assisted customers with product selection, sizing and styling.
  • Conducted inventories on a regular basis to track stock levels.
  • Greeted customers and provided exceptional customer service.
  • Handled customer complaints in a professional manner.

Education

Some College (No Degree) - Accounting And Finance

Georgia Gwinnett College
Lawrenceville, GA

Skills

  • Bookkeeping
  • Call handling
  • Scheduling
  • Excel spreadsheets
  • Resource coordination
  • Billing and coding
  • Spreadsheet management
  • Digital file management
  • Self-starter
  • Budget tracking
  • Inventory tracking
  • Prioritizing work
  • team player
  • Training and mentoring
  • Conflict resolution
  • Staff development

Affiliations

  • entrepreneur ( clothing brand )

Timeline

Office Assistant

CarMax
06.2023 - Current

Warehouse Supervisor

Office Depot Inc
11.2020 - 06.2023

Store Manager

Off Broadway Shoe Warehouse
04.2018 - 10.2020

Package Handler

UPS
11.2017 - 03.2018

Kitchen Manager

Bojangles' Famous Chicken 'n Biscuits
03.2017 - 11.2017

Cashier Team Lead

Auntie Anne's Pretzel Shop
01.2016 - 03.2017

Sales Associate

Wilson Leather
09.2015 - 01.2016

Some College (No Degree) - Accounting And Finance

Georgia Gwinnett College

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Christopher Cosby