Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Christopher Cosgrove

Lebanon,IN

Summary

Results-driven professional successful at optimizing administrative procedures to control costs and improve operations. Experienced in building positive relationships with staff and leadership team to underpin sustainable policies and to make our department run as efficiently as possible. Natural leader and analytical problem-solver with articulate communication style.

Overview

9
9
years of professional experience

Work History

Admissions Coordinator

Sycamore Behavorial Health
Kokomo, IN
02.2021 - Current
  • Developed and implemented strategies to improve the admissions process.
  • Provided guidance to prospective patients regarding program requirements and options.
  • Collaborated with other departments within the facility to ensure smooth operations of the admissions department.
  • Maintained accurate records of admissions data and statistics.
  • Resolved any issues related to the admission process in a timely manner.
  • Helped patients with admissions process and adhered to state and federal laws.
  • Helped over 600 people receive Substance Use and Mental Health Help in the last 3.5 years.
  • Helped grow the facility from 8 beds to over 100 beds and 2 facilities in 3.5 years.

Director of Admissions

Addiction Rehab Centers
Zionsville, IN
01.2019 - 02.2021
  • Advised department staff on best practices for efficient admissions process.
  • Collaborated with staff members in developing admission criteria for various levels of care.
  • Maintained accurate records of all applicant information and documents.
  • Conducted outreach activities in local communities to increase awareness of the facilities' programs and treatment modalities.
  • Analyzed statistical data from surveys regarding admissions processes and outcomes.
  • Attended conferences and workshops to stay current with trends in the Substance Use and Mental Health field.
  • Trained, coached, and mentored admissions coordinators to ensure success in their roles.

Server

Hokkaido
Jupiter, FL
06.2015 - 12.2017
  • Took orders from customers accurately and in a timely manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Assisted in training new servers.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided excellent customer service to ensure satisfaction.
  • Prepared drinks according to standard recipes.
  • Greeted guests and provided menus.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Education

Buisness

Franklin Pierce University
Rindge, NH
06-2008

High School Diploma -

Connetquot High School
Bohemia, NY
06-2007

Skills

  • Patient relations
  • Report Preparation
  • Rapport Building
  • Process Management
  • Application Review
  • Marketing knowledge
  • Database Management
  • Data Verification
  • Hospitable and friendly
  • Computer Literacy
  • Understanding of insurance options
  • Strong Organization
  • Sales experience
  • Business Correspondence Writing
  • Client Relations
  • Application processing

Affiliations

  • Enjoy Live Music of any Genre
  • Golf
  • Family Oriented

References

References available upon request.

Timeline

Admissions Coordinator

Sycamore Behavorial Health
02.2021 - Current

Director of Admissions

Addiction Rehab Centers
01.2019 - 02.2021

Server

Hokkaido
06.2015 - 12.2017

Buisness

Franklin Pierce University

High School Diploma -

Connetquot High School

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Christopher Cosgrove