Christopher Costa
Tulare,CA
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
2
2
years of professional experience
Work History
Food Runner
Chilis's Bar And Grill
07.2021 - 03.2022
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Collaborated well with other food runners to deliver orders accurately.
- Cleaned and sanitized food preparation and serving areas.
Assistant Manager
Chilis Bar & Grill
04.2022 - 08.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Guest Advocate
Target
09.2022 - Current
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Processed guest check-ins and check-outs following procedures for fast turnover.
Prestige Beauty Advisor
Ulta Salon And Cosmetics
09.2022 - Current
- Taught customers how to apply makeup and recommended optimal products.
- Maintained in-depth knowledge of company brand to best serve customers and drive sales.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Completed timely and accurate resets based on seasonal demands and special promotional requirements.
Education
High School Diploma -
Mission Oak High School
Tulare, CA06.2022
Skills
- Product Sales
- POS Transactions
- Guest Satisfaction
- Computer Skills
Languages
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
Guest Advocate
Target
09.2022 - Current
Prestige Beauty Advisor
Ulta Salon And Cosmetics
09.2022 - Current
Assistant Manager
Chilis Bar & Grill
04.2022 - 08.2022
Food Runner
Chilis's Bar And Grill
07.2021 - 03.2022
High School Diploma -
Mission Oak High School
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