Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.
Overview
17
17
years of professional experience
Work History
Service Technician
Americrane & Hoist Corp.
Cleveland, Ohio
07.2023 - Current
Maintained accurate records of service calls, repairs, and parts used.
Diagnosed problems and determined solutions for various customer issues.
Performed onsite repair of equipment at customer locations.
Installed new systems according to manufacturer specifications.
Conducted preventive maintenance on a variety of machines and systems.
Repaired faulty components, such as motors, pendants, contactors, and brakes.
Troubleshot electrical circuits using schematics and diagrams.
Replaced worn or damaged parts with OEM replacements as necessary.
Inspected equipment for proper operation and safety hazards prior to use.
Tested repaired items to ensure functionality before returning them to customers.
Stocker
Meijer
Avon, OH
01.2021 - 06.2023
Stocked shelves with newly arrived products.
Arranged merchandise in an attractive manner to promote sales.
Inspected stock for damage or defects and reported issues to management.
Organized storage areas for efficient use of space.
Provided customer service by answering questions about product location, price and availability.
Stocked shelves with new merchandise and checked for outdated or damaged items.
Assisted with store displays and window dressing as needed.
Followed safety procedures when handling hazardous material or dangerous goods.
Ensured that all products were labeled properly before stocking the shelves.
Maintained a neat, clean and orderly warehouse environment at all times.
Monitored expiration dates of perishable items to ensure freshness.
Removed outdated products from shelves in accordance with company policy.
Operated motorized equipment such as forklifts, pallet jacks or order pickers as required.
Loader Operator
Insurance Auto Auctions Inc.
Lorain, OH
01.2015 - 12.2019
Loaded and unloaded trucks with forklifts and front-end loaders.
Operated a variety of heavy equipment such as bulldozers,, front-end loaders.
Inspected vehicles for mechanical items and safety issues and performed preventative maintenance.
Maintained accurate records of vehicle inspections including fuel consumption logs.
Performed daily pre-shift inspection on machines to ensure proper working order prior to beginning operations.
Followed company policies and procedures when operating machinery in order to maximize efficiency and minimize risk of injury or damage to property.
Ensured that all loads were properly balanced and secured before transporting them according to safety standards.
Adhered to strict safety protocols when operating machinery in accordance with OSHA regulations.
Performed basic maintenance on machines such as lubricating parts or replacing filters.
Parts Sales Manager
AutoZone
Orangeburg, SC
01.2008 - 12.2015
Maintained accurate inventory records and monitored stock levels.
Created effective sales strategies to maximize profits.
Organized regular training sessions for staff on product knowledge and customer service.
Supervised daily operations of the parts department, including ordering, stocking, and selling of products.
Processed payments from customers and updated financial records accordingly.
Ensured compliance with relevant regulations related to automotive parts sales.
Generated weekly reports on sales performance for senior management review.
Resolved customer complaints promptly and efficiently.
Assisted buyers in selecting appropriate products based on their needs.
Managed returns of defective or incorrect items according to company policy.
Inspired team members to top sales and service performance and engagement, cultivated exceptional passion to meet customer needs and achieved unprecedented staff retention.