Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Cox

Lorain,OH

Summary

Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.

Overview

17
17
years of professional experience

Work History

Service Technician

Americrane & Hoist Corp.
Cleveland, Ohio
07.2023 - Current
  • Maintained accurate records of service calls, repairs, and parts used.
  • Diagnosed problems and determined solutions for various customer issues.
  • Performed onsite repair of equipment at customer locations.
  • Installed new systems according to manufacturer specifications.
  • Conducted preventive maintenance on a variety of machines and systems.
  • Repaired faulty components, such as motors, pendants, contactors, and brakes.
  • Troubleshot electrical circuits using schematics and diagrams.
  • Replaced worn or damaged parts with OEM replacements as necessary.
  • Inspected equipment for proper operation and safety hazards prior to use.
  • Tested repaired items to ensure functionality before returning them to customers.

Stocker

Meijer
Avon, OH
01.2021 - 06.2023
  • Stocked shelves with newly arrived products.
  • Arranged merchandise in an attractive manner to promote sales.
  • Inspected stock for damage or defects and reported issues to management.
  • Organized storage areas for efficient use of space.
  • Provided customer service by answering questions about product location, price and availability.
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Assisted with store displays and window dressing as needed.
  • Followed safety procedures when handling hazardous material or dangerous goods.
  • Ensured that all products were labeled properly before stocking the shelves.
  • Maintained a neat, clean and orderly warehouse environment at all times.
  • Monitored expiration dates of perishable items to ensure freshness.
  • Removed outdated products from shelves in accordance with company policy.
  • Operated motorized equipment such as forklifts, pallet jacks or order pickers as required.

Loader Operator

Insurance Auto Auctions Inc.
Lorain, OH
01.2015 - 12.2019
  • Loaded and unloaded trucks with forklifts and front-end loaders.
  • Operated a variety of heavy equipment such as bulldozers,, front-end loaders.
  • Inspected vehicles for mechanical items and safety issues and performed preventative maintenance.
  • Maintained accurate records of vehicle inspections including fuel consumption logs.
  • Performed daily pre-shift inspection on machines to ensure proper working order prior to beginning operations.
  • Followed company policies and procedures when operating machinery in order to maximize efficiency and minimize risk of injury or damage to property.
  • Communicated effectively with supervisors regarding job tasks, machine operation status, maintenance needs..
  • Ensured that all loads were properly balanced and secured before transporting them according to safety standards.
  • Adhered to strict safety protocols when operating machinery in accordance with OSHA regulations.
  • Performed basic maintenance on machines such as lubricating parts or replacing filters.

Parts Sales Manager

AutoZone
Orangeburg, SC
01.2008 - 12.2015
  • Maintained accurate inventory records and monitored stock levels.
  • Created effective sales strategies to maximize profits.
  • Organized regular training sessions for staff on product knowledge and customer service.
  • Supervised daily operations of the parts department, including ordering, stocking, and selling of products.
  • Processed payments from customers and updated financial records accordingly.
  • Ensured compliance with relevant regulations related to automotive parts sales.
  • Generated weekly reports on sales performance for senior management review.
  • Resolved customer complaints promptly and efficiently.
  • Assisted buyers in selecting appropriate products based on their needs.
  • Managed returns of defective or incorrect items according to company policy.
  • Inspired team members to top sales and service performance and engagement, cultivated exceptional passion to meet customer needs and achieved unprecedented staff retention.

Education

Berea High School
Berea, OH

Skills

  • Regulatory Compliance
  • Customer Service
  • Equipment Troubleshooting
  • Preventive Maintenance
  • Project Oversight
  • Quality Assurance
  • Heavy Equipment Operation
  • Equipment Inspection
  • Load Planning

Timeline

Service Technician

Americrane & Hoist Corp.
07.2023 - Current

Stocker

Meijer
01.2021 - 06.2023

Loader Operator

Insurance Auto Auctions Inc.
01.2015 - 12.2019

Parts Sales Manager

AutoZone
01.2008 - 12.2015

Berea High School
Christopher Cox