Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Christopher Coyle

Tyker,TX

Summary

With a proven track record at Taco Casa, I excel in team leadership and strategic planning, enhancing customer satisfaction and operational efficiency. My expertise spans exceptional customer service and safe food handling, driving significant improvements in service delivery and workplace safety.

Overview

8
8
years of professional experience

Work History

Server

The Mighty Crab
03.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Cook

On The Border
01.2024 - 03.2024
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Cook

Chilis
10.2023 - 01.2024
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Streamlined kitchen operations with effective communication and collaboration among team members.

Lead Server

The Laughing Crab
03.2023 - 07.2023
  • Managed high volume dining periods with effective time management and strong multitasking abilities.
  • Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
  • Cultivated warm relationships with regular customers.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.

Assistant General Manager

Taco Casa
04.2017 - 05.2018
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Resolved problems promptly to elevate customer approval.
  • Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
  • Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
  • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
  • Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
  • Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
  • Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
  • Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
  • Developed and executed strategies to improve guest experience, resulting in positive customer reviews and increased repeat business.

Material Handler

AZZ Galvanizing
10.2016 - 04.2017
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Increased productivity, utilizing forklifts and other material handling equipment effectively.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
  • Prevented product damage by carefully loading and unloading materials using appropriate equipment.
  • Attached identifying tags to containers to mark with identifying shipping information.
  • Supported production goals, ensuring that all necessary materials were available when needed on the manufacturing floor.

Education

GED -

Tyler Junior College
Tyler, TX
05-2024

Skills

  • Exceptional customer service
  • Hospitality service expertise
  • Memory retention
  • Sales expertise
  • Food safety practices
  • Point of sale operation
  • Cooking
  • Cleaning and organization
  • Food handling
  • Team leadership expertise
  • Training and development background
  • Strong attention to safe food handling procedures
  • Strategic planning skill
  • Loading and unloading
  • Shipping and receiving
  • Package handling

Interests

  • Enjoy going to the gym for overall physical and mental well-being
  • Music
  • Electronics and Circuit Building
  • Volunteering
  • Getting involved in local advocacy groups to promote positive change in the community
  • Getting involved in local advocacy groups to promote positive change in the community

Timeline

Server

The Mighty Crab
03.2024 - Current

Cook

On The Border
01.2024 - 03.2024

Cook

Chilis
10.2023 - 01.2024

Lead Server

The Laughing Crab
03.2023 - 07.2023

Assistant General Manager

Taco Casa
04.2017 - 05.2018

Material Handler

AZZ Galvanizing
10.2016 - 04.2017

GED -

Tyler Junior College
Christopher Coyle