Christopher Craig
Bethlehem,PA
Summary
Knowledgeable and compassionate Crisis Intervention Specialist with over fifteen years of behavioral health experience. Expertise in de-escalation techniques. Expertise helping with suicidal and homicidal crises. Proficient in both telephone and text support. Expert in crisis handling, alliance building and service screening. Good communication, conflict management and multitasking abilities. Highly motivated and enthusiastic about helping people in need.
Overview
5
5
years of professional experience
Work History
Crisis Intervention Specialist II
St. Luke’s University Health Network
11.2021 - Current
- Served as a liaison between clients and other service providers, coordinating care plans efficiently.
- Completed Mental Health assessments in an Emergency Department setting to assist providers in determining appropriate levels of care
- Made referrals for inpatient, outpatient, partial hospitalization, crisis residential levels of care
- Completed prior authorizations for various levels of care across various insurance networks
- Maintained accurate records and documentation in compliance with regulatory requirements, ensuring seamless service delivery.
- Evaluated intervention effectiveness by tracking outcomes and adjusting strategies as needed, leading to more successful resolutions over time.
Emotional Support Intervention
Carbon Lehigh Intermediate Unit #21
08.2019 - Current
- Participated in professional development opportunities focused on supporting the emotional growth of students, enhancing my skills as an educator.
- Developed and implemented behavior management plans to improve student behavior.
- Helped students with special needs integrate into general classroom environments by advocating for individual requirements and helping teachers solve problems.
- Helped students create, develop and implement strategies to help them handle in class and real life frustrations and stressors
- Ran daily group sessions that promote social emotional learning and personal growth
Education
Bachelor of Science - Criminal Justice
York College of Pennsylvania
York, PA05.2008
Skills
- Behavioral Disorders
- Behavioral Management
- Nonviolent Communication
- Client Confidentiality
- Youth engagement
- Reflective listening
- Crisis Assessment
- Mental Health Assessment
- Referral Coordination
- Behavioral Health
Accomplishments
-Eagle Scout, Troop 66, Boy Scouts of America
-Mental Health Worker of the Year, Colonial Academy, Colonial Intermediate Unit 2016
-Practitioner 2, Professional Crisis Management
-FLIGHT Team Trained, Crisis Management Institute
Timeline
Crisis Intervention Specialist II
St. Luke’s University Health Network
11.2021 - Current
Emotional Support Intervention
Carbon Lehigh Intermediate Unit #21
08.2019 - Current
Bachelor of Science - Criminal Justice
York College of Pennsylvania
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