Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Christopher Cramer

Coravllis,OR

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Member Representative

GNC
Challis, OR
12.2023 - Current
  • Developed relationships with existing members to ensure satisfaction with products or services.
  • Collaborated with management team on strategies for increasing member engagement.
  • Provided customer service to members, including answering inquiries and resolving complaints.
  • Handled customer complaints in an efficient and courteous manner.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Shape 2

Sparrow bakery
Bend, Oregon
03.2023 - 09.2023
  • Maintained cleanliness and sanitation standards for all equipment and workspace.
  • Adhered to food handling and preparation guidelines as outlined by health department regulations.
  • Packaged bakery items and purchases in boxes and bags for customer carrying convenience.

Member Service Representative

Planet Fitness
Bend, OR
08.2021 - 04.2023
  • Enhanced member relationships by providing excellent service during each interaction.
  • Managed customer conflicts and challenging situations by staying calm and accessing internal knowledgebases to develop strategic solutions.
  • Handled calls for new sign-ups, service cancellations and cross-selling opportunities.

Exercise Specialist

Theraputics Associates
Bend, OR
03.2022 - 12.2022
  • Educated clients about the benefits of regular physical activity for overall health and well-being.
  • Maintained a safe environment by following safety protocols during each session.
  • Collaborated with other healthcare professionals to ensure client's needs are met.
  • Provided guidance on nutrition and lifestyle habits to support overall health goals.

Education

Some College (No Degree) - Kinesiology

Central Oregon Community College
Bend, OR

Skills

  • Goal-Oriented
  • Issue Resolution
  • Membership renewals
  • Service Upselling
  • Customer Service
  • Member retention

Affiliations

  • Achieved a 2nd degree black belt after 11 years of training in Karate
  • Chess club member 2022
  • Avid Hiker

Certification

  • Cpr/AED
  • Food handlers

References

References available upon request.

Timeline

Member Representative

GNC
12.2023 - Current

Shape 2

Sparrow bakery
03.2023 - 09.2023

Exercise Specialist

Theraputics Associates
03.2022 - 12.2022

Member Service Representative

Planet Fitness
08.2021 - 04.2023

Some College (No Degree) - Kinesiology

Central Oregon Community College

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Christopher Cramer