Christopher Cramer
Panama City Beach,FL
Summary
Seasoned Head Bartender with a proven track record at The Reef at Seahaven, enhancing customer loyalty through exceptional service and an engaging personality. Skilled in cash handling and customer service, adept at training staff and boosting sales. Demonstrates a professional attitude, ensuring high-quality hospitality service. Personable and adaptable with positive attitude and strong interpersonal skills. Knowledgeable about mixology and cocktail crafting, delivering exceptional customer service and efficient bar management. Dedicated to creating memorable experiences and enhancing customer satisfaction.
Overview
3
3
years of professional experience
Work History
Head Bartender
The Reef at the Seahaven
06.2024 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained 3 new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
Bartender
Village Market
02.2023 - 06.2024
- Served high customer volumes during 4 special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with 5 colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Bartender
Old Florida Fish House
01.2022 - 01.2023
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Supported 3 special events through attentive service, adapting quickly to varying needs of guests or clients.
Skills
- Cash handling expertise
- Attentive service
- Taking inventory
- Managing cash register
- Safe alcohol service
- Customer service expertise
- Hospitality service expertise
- Engaging personality
- Service-oriented mindset
- Salesmanship
- Identification verification
- Professional Attitude
Timeline
Head Bartender
The Reef at the Seahaven
06.2024 - Current
Bartender
Village Market
02.2023 - 06.2024
Bartender
Old Florida Fish House
01.2022 - 01.2023
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