Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
37
37
years of professional experience
Work History
Street Outreach Worker
Penndel Mental Health Center
Langhorne, Pa
04.2014 - Current
Provided crisis intervention and conflict for homeless individuals
Assisted with identifying resources for housing, education, employment, mental health services and substance abuse treatment.
Conducted street outreach activities to engage homeless individuals in the community.
Developed individualized service plans based on the needs of clients served
Maintained accurate records regarding client demographics.
Participated in team meetings to discuss progress of current current clients.
Supported clients through advocacy efforts including court appearances, paperwork assistance and referrals.
Provided transportation services when necessary in order to facilitate access to medical appointments or other services.
Actively listened to clients' concerns while displaying empathy throughout all interactions.
Educated individuals about available resources that could be used during times of need.
Encouraged clients to take advantage of opportunities that would help them improve their lives.
Implemented harm reduction techniques aimed at reducing risks associated with drug use or unsafe behaviors.
Connected individuals with relevant community resources and coordinated referrals.
Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries.
Discussed available program services with potential participants and outlined procedures to facilitate smooth engagement in program processes.
Prepared patients for self-management and decision-making responsibilities.
Built partnerships with related organizations to develop support and gain greater attention for important issues.
Guided clients through transition to independent living within community.
Referred clients to substance abuse treatment programs and outpatient dual diagnosis treatment programs.
Trustee Chair
Bristol United Methodist Church
Bristol, PA
2009 - Current
Provided leadership in developing, monitoring and evaluating policies and procedures related to organizational operations.
Oversaw board meetings, ensuring that they are conducted efficiently and effectively while maintaining a professional atmosphere.
Ensured that all Board decisions were properly documented.
Facilitated collaborative discussion among Board members during meetings to promote consensus-based decision making.
Created agendas for Board meetings.
Reviewed financial statements prior to each meeting
Served as an intermediary between internal Commitees regarding sensitive topics brought before the board.
Director Food Pantry
Bristol United Methodist Church
Bristol, PA
2011 - Current
Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
Recruited, trained, supervised, evaluated and mentored staff members.
Managed budgeting and financial planning processes for the organization.
Cultivated and maintained relationships to promote positive relationships with Volunteer.
Supervisor
Burns Security
Fairless Hills, PA
05.1987 - 05.1997
Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Program security check point stations
Directed and supervised team of 15 employees in daily operations.
Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
Outpatient Registrar at Medical City Mental Health and Wellness Center Frisco (Formerly Haven Wellness Center)Outpatient Registrar at Medical City Mental Health and Wellness Center Frisco (Formerly Haven Wellness Center)
Student Nurse at Chinese General Hospital, Philippine Orthopedic Center, National Center For Mental HealthStudent Nurse at Chinese General Hospital, Philippine Orthopedic Center, National Center For Mental Health